Training and Office Coordinator – Norcross, GA

P&D is seeking a capable, experienced, and service-oriented person to join our team at our corporate office in Norcross, GA.

P&D is a 75-year-old electrical and civil engineering firm; HP&D is our wholly-owned testing and commissioning subsidiary. Each was built and has consistently grown almost entirely on repeat and referral business. Our engineers and technical staff nurture lasting client relationships by providing consistent technical expertise, unparalleled hands-on project experience, and exemplary client service.

This full-time position will play an important role in providing administrative support for the Norcross office as well as multiple teams, including employee development, marketing, and human resources. This role presents multiple opportunities to help streamline and improve efficiency, document/information management, data collection, analytics/reporting, and much more.

• Create a welcoming and professional office environment, specifically in the front lobby and break room
• Identify opportunities to delight our employees and guests to our office
• Answer, screen, and transfer inbound phone calls
• Receive and direct visitors, clients, and deliveries, including interviewees
• Resolve administrative problems and inquiries
• Manage company mail, including certified mail and the postage machine
• Support shipping and receiving as needed
• Stock office supplies for the copy room and supply closets
• Coordinate Norcross building maintenance appointments and scheduling as needed
• Run errands when needed, including meal pickups, dry cleaning drop-off/pickup, etc.
• Assist with recognition plaques and other plaques displayed in the common spaces
• Break room management, including daily and weekly tasks to inventory and stock supplies as needed
• Daily light cleaning and straightening of common areas as needed
• Manage the catering orders for department meetings and other in-office events, including meal set up and cleanup
• Update the office PowerPoint presentation weekly and load on monitors
• Act as the company notary

• Update Vantagepoint records with employee training, certification, and licensure information
• Submit training completion records on behalf of employees for professional certification renewals (NETA)
• Assist with the preparation and setup for classes, including making arrangements for catering as needed, and print and bind training materials
• Support the delivery of training classes as needed
• Update employee records in Vantagepoint
• Manage DISC assessments
• Create quarterly course performance reports and analyze the data to make improvement recommendations as appropriate
• Implement improvements based on analysis for existing eLearning courses
• Support the planning and execution of company events, including the employee appreciation parties, team-building activities, and retirement celebrations
• Support the development of training materials as needed, including: creating eLearning courses, developing instructor-led training classes, and completing usability testing
• Assist with quality control best practices, including proofreading materials as needed

• A service-oriented, can-do attitude is a must
• Excitement about helping others and a desire to create experiences that engage
• A detail-oriented approach to tasks
• Effective problem-solving and strong organizational skills
• Interest in documenting and optimizing processes and continued refinement thereof

• Proficiency using MS Word, PowerPoint, and Excel (required)
• Proficiency in time management best practices (required)
• Experience with Adobe Creative Suite, including InDesign (desired)
• Experience with video editing (desired)
• Experience with Adobe Acrobat Pro or other PDF editing software (desired)
• Experience with Office 365 and SharePoint (desired)
• Experience with database maintenance, reporting, analytics (desired)
• Experience with a learning management system (bonus)
• Experience with Deltek Vantagepoint (bonus)

We offer competitive compensation and the opportunity to learn, grow, and contribute to a vibrant culture that stands the test of time.

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location:

In person