Protective Services Specialist Nome; PCN

Job Overview

Come join the State of Alaska! This office of the Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for full‑time Protective Service Specialist (levels 1|2|3) in Nome, Alaska. This position is open to all applicants.

As a Protective Service Specialist you'll manage all aspects of Child Protection Services in the Family Services Unit, the Investigations & Assessment Unit, or as a Generalist covering both. Duties include investigating abuse/neglect reports, preparing intervention plans, coordinating referrals, writing court reports, working with Tribal/Community Partners, and traveling to remote villages as required.

• Investigate reports of abuse and/or neglect.
• Prepare plans for intervention, soliciting cooperation from families and others.
• Gather information about family dynamics and functionality.
• Develop plans to ensure child safety while supporting parents in addressing diminished protective factors.
• Place children out of the home with relatives or licensed foster homes when necessary.
• Provide ongoing and/or in‑home services to families.
• Coordinate referrals to other service providers and agencies.
• Write and submit reports to the court.
• Collaborate closely with Tribal/Community partners and other agencies.
• Maintain frequent face‑to‑face and telephonic contact with parents and caregivers.
• Travel to client locations as required, including remote villages, communities, and rural Alaska.
• Make referrals to additional service providers and agencies as needed.

• Stress Tolerance – Deals calmly with high‑stress situations.
• Self‑Management – Sets realistic goals, works with minimal supervision, demonstrates initiative.
• Decision Making – Makes well‑informed, objective decisions in complex situations.
• Advocacy – Presents client interests in all matters.
• Teamwork – Fosters cooperation, trust, and group identity.
• Analytical Thinking/Problem Solving – Uses logical, systematic approaches to address problems.
• Customer Service – Works with clients and customers to assess needs and provide assistance.
• Integrity/Honesty – Maintains high ethical standards.
• Interpersonal Skills – Demonstrates courtesy, empathy, and respect toward others.
• Oral Communication – Effectively communicates to various audiences.
• Writing – Communicates clearly and concisely in written forms.
• Technical Credibility – Applies relevant principles, policies, and regulations.

Full‑time benefits include insurance, retirement plans, paid leave, and twelve paid holidays per year. Further details available through the benefits tab.

This field‑based role requires travel by small aircraft, all‑terrain vehicles, or boats to remote villages. Overnight accommodations may involve sleeping in offices, schools, or tribal community buildings. Frequency of travel is expected to be 4+ times per month with possible day trips and occasional overnight stays in rustic conditions. The role may involve evenings, weekends, and on‑call rotations.

Nome, Alaska. Travel to remote villages, communities, or rural locations throughout North Coast and Interior Region is required.

Valid Alaska driver's license (Real ) and background investigation including fingerprinting. Child protective history check required for this job class.

Submit your complete application, including supplemental questions, via the Workplace Alaska website. A cover letter is not required. Minimum of three references is required, including one current or former direct supervisor.

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities requiring accommodation must contact the Division of Personnel & Labor Relations. The State of Alaska is an equal opportunity employer.

Laureen Larsen, Talent Acquisitions Specialist
(907) 334‑2457
laureen.larsen