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Job Description & How to Apply Below
Description:
We are seeking a seasoned leadership professional with extensive experience in US Staffing / IT Staffing operations to lead business delivery, client engagement, and team performance. The role requires strong operational leadership, strategic decision-making, and the ability to manage complex client and team dynamics while ensuring consistent delivery and growth.
Key Responsibilities
Lead and oversee end-to-end US IT Staffing operations, ensuring delivery excellence and SLA adherence
Act as a senior point of contact for US clients, managing escalations, negotiations, and long-term relationships
Drive effective rate, margin, and contract negotiations with clients and vendors
Handle high-pressure and complex situations involving client demands, delivery challenges, and team performance
Resolve issues across client-facing operations and internal recruitment teams in a timely and structured manner
Build, mentor, and manage high-performing US recruitment and delivery teams
Drive productivity, performance metrics, and accountability across teams
Take ownership of critical decision-making, acting independently when required to meet business objectives
Identify operational gaps and implement scalable solutions to improve efficiency and outcomes
Strengthen internal processes, leadership capability, and team structure within the US Staffing function
Required Competencies & Skills
Min 15years or + experience in US IT Staffing / Recruitment (C2C, CTH, FTE) leadership roles.
Exceptional negotiation skills with clients, vendors, and internal stakeholders
Proven ability to manage client escalations and complex delivery challenged mindset with leadership potential.
Strong problem-solving and analytical skills
Demonstrated experience in managing large teams and driving high performance
Excellent decision-making abilities with minimal dependency on stakeholders
Outstanding verbal and written communication skills
Preferred Qualifications:
Prior experience working in SAP staffing environments is preferred but not mandatory
Proven track record of building and scaling strong US Staffing teams
Work Location & Timing:
Hybrid, 3 Day at office in Noida
What we offer:
Strategic leadership role with high ownership and visibility
Competitive compensation with no salary cap for the right candidate
Opportunity to shape US Staffing operations, teams, and long-term growth
If you are passionate about building business, come join us!
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