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Job Description & How to Apply Below
Location:
Noida / Delhi (NCR)
Experience:
7–10 years
About the Role:
We are looking for an experienced ITOM Discovery Implementation Specialist to join our team and support the deployment of HCL Big Fix Service Management – Discovery. The ideal candidate will have hands-on experience implementing discovery solutions and a strong understanding of IT infrastructure and application topology mapping.
Key Responsibilities:
- Implement ITOM Discovery solutions for infrastructure and application mapping.
- Configure and manage discovery probes and sensors.
- Conduct demos, workshops, and client consultations.
- Troubleshoot and optimize discovery processes.
- Engage with clients to gather requirements and provide expert guidance.
Qualifications & Skills:
- 7–10 years of experience in ITOM Discovery implementations.
- Hands-on experience with Service Now Discovery, BMC Discovery, Device
42, or similar tools.
- Strong understanding of network, server, and application topology mapping.
- Proven track record of successfully delivering end-to-end discovery projects.
- Excellent communication and client engagement skills.
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