Discovery Implementation Specialist

ITOM Discovery Implementation Specialist

Location:

Noida / Delhi (NCR)

Experience:

7–10 years

About the Role:

We are looking for an experienced ITOM Discovery Implementation Specialist to join our team and support the deployment of HCL Big Fix Service Management – Discovery. The ideal candidate will have hands-on experience implementing discovery solutions and a strong understanding of IT infrastructure and application topology mapping.

Key Responsibilities:

- Implement ITOM Discovery solutions for infrastructure and application mapping.
- Configure and manage discovery probes and sensors.
- Conduct demos, workshops, and client consultations.
- Troubleshoot and optimize discovery processes.
- Engage with clients to gather requirements and provide expert guidance.

Qualifications & Skills:

- 7–10 years of experience in ITOM Discovery implementations.
- Hands-on experience with Service Now Discovery, BMC Discovery, Device
42, or similar tools.
- Strong understanding of network, server, and application topology mapping.
- Proven track record of successfully delivering end-to-end discovery projects.
- Excellent communication and client engagement skills.