Director, AI Engineer, IT​/Tech

Role - Technical Lead

Marsh (Mrsh)  has established its Global Technology Hub in India, reflecting our commitment to innovation and excellence. This hub is central to our digital strategy, addressing emerging challenges and enhancing service delivery through advanced technology solutions that empower our clients and promote sustainable growth.

We are currently seeking an exceptional  Technical Lead  to join our  Business and Client Services (BCS)  Delivery team and provide technical leadership across multiple delivery squads.

In this senior role, you will contribute towards the architectural vision, design & development of foundational enterprise-wide solutions focused on  unstructured data storage, process management & automation . You will be a key technical lead, setting engineering standards and best practices across these product deliveries and at BCS level while mentoring and developing engineering talent.
Your deep curiosity and expertise will help identify where emerging technologies, particularly AI, LLMs, and modern tooling, can solve our most challenging problems. You will work closely with clients and stakeholders to understand their needs and guide teams in designing elegant, scalable solutions that deliver measurable impact across Marsh. This position will be based in  Delhi NCR, India .

We will count on you to:
Provide architectural and design leadership across multiple products, driving technical strategy and decision-making for complex, enterprise-scale solutions.
Mentor and develop engineers at all levels, elevating the technical capabilities of the entire BCS group through coaching, code reviews, and knowledge sharing.
Establish and champion engineering excellence, defining standards, best practices, and frameworks that shape how we build software across BCS.
Act as a technical visionary, staying deeply curious about emerging technologies (especially LLMs, AI tooling, and modern development approaches) and identifying opportunities to apply them to our hardest problems.
Partner with clients, product teams, and stakeholders to deeply understand user challenges and translate them into elegant technical solutions.
Lead by example through   hands-on contributions   to critical initiatives while maintaining a strategic perspective across multiple projects.
Drive architectural decisions that balance innovation with pragmatism, ensuring solutions are scalable, maintainable, and aligned with business objectives.
Foster a culture of experimentation and rapid iteration—embracing a proof-of-concept mindset while learning from failures and communicating lessons effectively.
Collaborate with counterparts in the AI teams to ensure alignment and knowledge sharing across the organization.
Guide teams in operationalizing and scaling prototype solutions to support large user bases and critical revenue streams.
Influence technology choices and architectural patterns across the BCS group, contributing to our long-term technical roadmap.
Bridge technical and business perspectives, effectively communicating complex technical concepts to diverse audiences including executives.

What you need to have:
Minimum 15 years  of software engineering experience with a proven track record of technical leadership and impact.
Deep expertise in full-stack development  with proficiency in modern frontend frameworks (React, Vue, or Angular) and backend technologies (NestJS/NodeJS, Python, or similar).
Demonstrated experience  designing and implementing large-scale distributed systems  and enterprise architectures.
Strong understanding of  cloud-native technologies , infrastructure, and deployment practices ( Kubernetes, serverless, CI/CD ).
Hands-on experience with  AI/LLM technologies , including practical knowledge of prompt engineering, model integration, and RAG architectures.
Proven  ability to mentor and develop engineers , with examples of elevating team capabilities and establishing engineering standards.
Experience leading architectural decisions  across multiple teams or projects, balancing technical excellence with business pragmatism.
Exceptional communication skills with the ability to influence stakeholders at all…