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Job Description & How to Apply Below
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive.
Are you ready to join our team and make an impact
Responsibilities:
The Team Viewer Digital Employee Experience (DEX) platform finds and resolves IT issues before they affect users. Over the past several years we have successfully built and released products which makes IT administrators' day-to-day life easier. Our vision is to become THE unified endpoint management solution for our customers.
We're looking for an experienced Team Lead in Software Development to manage and support our teams developing and enhancing our DEX capabilities, trusted by large enterprise customers. In this role, you'll be essential to maintain a steady delivery cadence for the team, working with the different stakeholders (Product Management, Customer Support, Security, SRE) to ensure a clear prioritized Sprint backlog, and minimizing disruptions.
You will translate high-level vision into working services. You will communicate status clearly to all stakeholders, surfacing risks & impediments as they arise, and identifying ways forward – and escalating to leadership as needed. You will also coach and mentor your team members, guiding them in their personal & technical improvement, providing appropriate & timely feedback.
Lead a cross-functional engineering team which focuses on maintaining & enhancing end-to-end services for our DEX web solution, across Cloud (Azure Kubernetes) and On-Prem (Windows IIS)
Align the team's product roadmap in collaboration with Product Management
Review the top items in Product Backlog, ensure they are well understood with clear description & acceptance criteria (breaking them down to smaller stories or creating spikes to understand them better) so that the team can story-point them properly during Sprint Planning
Work with the Product Owner/Product Manager to finalize the Sprint Backlog for each Sprint, by prioritizing the different workloads - Product (Feature) roadmap;
Customer requests and Sustain cases;
Security vulnerabilities;
Technical Debt; ad-hoc work requests
Be the single point of contact for all stakeholders (Product Management, Customer Support, Security team, SRE, other engineering teams, etc) to prevent disruptions to the team members
Own all parts of the service lifecycle, including design, development, documentation, testing, tracking and operations
Continuously improve the product delivery process
Deliver software meeting highest quality in terms of usability, stability, performance and security
Be responsible for the quality the product the team delivers, as well as their overall effectiveness
Utilize proven technical best practices to inspire and guide the team, ensure that their solutions can be used by other teams in an easy and flexible manner
Ensure the personal and professional development of the team members to help them reach their full potential
Provide guidance in regards to technical, process, or method-related questions to the team, and enable and foster a culture of open feedback and communication
Requirements:
A university or college degree in the field of Computer Science, Information Technology, Information Systems or a related subject
10+ years of software development experience on Product Development, with at least 2 years as Team Lead / Team Manager for an Agile team
Comfortable with working in high-demand set-up and ability to prioritize execution, hands-on mentality
Knowledge of engineering practices and patterns for the full software development life cycle, including coding standards,…
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