Investor Relations and Founder Operations

Investor Relations & Founder Operations
Role:
Founder Ops / Investor Desk Coordinator

Experience:

2–4 years
Reporting To:
Founder / Senior Leadership

Role Overview
We are looking for a highly organised, detail-oriented Founder Ops / Investor Desk Coordinator to manage investor communications and operational coordination on behalf of the Founder.
This role is execution and coordination focused, not a deal-making or advisory position. The candidate will act as the single point of operational contact for investor communications, follow-ups, scheduling, and CRM hygiene-ensuring a smooth, professional investor experience.

Key Responsibilities
1. Investor Communication & Outreach
Execute investor email outreach on behalf of the Founder using delegated email access
Send follow-ups, reminders, and acknowledgments as per defined templates and instructions
Maintain professional, timely, and accurate communication with investors

2. Meeting Coordination & Scheduling
Schedule investor calls, meetings, and follow-ups across calendars
Coordinate availability between Founder, investors, and internal teams
Share meeting links, agendas, and reminders in advance

3. CRM & Data Management
Maintain accurate and up-to-date CRM records for all investor interactions
Track outreach status, follow-ups, meetings, and responses
Ensure daily CRM hygiene with zero data gaps

4. Founder Support & Daily Reporting
Provide daily investor activity summaries to the Founder
Track pending follow-ups, action items, and next steps
Act as an execution arm to reduce Founder's operational load

5. Internal Coordination
Coordinate with internal teams for data, decks, or materials without explaining deals
Ensure timely sharing of requested documents or information
Maintain confidentiality and professionalism at all times

Ideal Candidate Profile
2–4 years of experience in founder support, investor relations coordination, EA, or ops roles

Strong written communication and email etiquette
Excellent organisational and follow-up skills
Comfortable working with CRMs, calendars, and structured workflows
High ownership, discretion, and attention to detail
Ability to work under confidentiality and time pressure

Tools & Skills (Preferred)
CRM tools (Hub Spot, Zoho, Salesforce, or similar)
Google Workspace / Microsoft Office
Calendar management & scheduling tools
Structured reporting and task tracking