Security Officer

Overview

Embark on a rewarding career with Carondelet Holy Cross Hospital. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

At Carondelet Holy Cross Hospital, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work‑life balance.

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits: pet insurance, legal insurance, accident and critical illness insurance, long‑term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status.

Anyone traveling more than 60 miles one way to Holy Cross is eligible for a travel stipend of $60 per day.

Provides protection for staff, patients, visitors, volunteers, physicians, students, and property at the hospital(s) in accordance with policies, procedures, philosophy, and objectives. Maintains knowledge of policies and procedures relating to security to ensure a safe environment at CHN.

• Monitors and secures environment for patients, visitors, and associates; monitors parking facilities, pedestrian, and vehicular traffic in accordance with department and hospital policy; patrols secured and non‑secured areas.
  • Inspects areas for safety or hazards.
  • Responds to security alarms and emergency situations.
  • Coaches to assist patients, visitors, and associates; analyzes area problems; demonstrates how to perform assistive tasks; establishes rapport and provides feedback.
  • Identifies and collects data needed for problem solving. Takes appropriate action and documents actions taken or incidents involved.
  • Follows established emergency procedures (fire, disaster, etc.).
  • Demonstrates communication skills—asks questions, uncovers problems, seeks a "win‑win" resolution.
  • Provides clear, direct, specific instructions or information to patients and visitors; listens with patience and empathy; speaks effectively and clearly in both group and one‑to‑one conversations.
  • May, when assigned, serve in capacity of K‑9 unit (handler and dog) according to Carondelet K‑9 Security Guidelines.
  • Utilizes equipment such as two‑way radio communication, OC spray, etc.
  • Participates in the Event Reporting System using established policies and procedures.
  • Maintains basic skills and knowledge; stays aware of new security trends.
  • When assigned, serves as shuttle/courier driver.
  • Monitors and promotes compliance with hospital policies such as solicitation, smoking, and visiting hours.
  • Facilitates required departmental adjustments to ensure cost‑effective delivery of quality services.
  • Conducts investigations of reported situations and documents accordingly.
  • Assists Director and Operations Leads to achieve established goals of the department and CHN.
  • When assigned, performs in a shift‑lead capacity and delegates actions when supervisory personnel are unavailable.
  • May be required to assist in training of new Security Officers.

• Minimum Requirements
  • Experience:
    
    2 years in a security role, law enforcement, or military background; or, a minimum of 3 years of strong customer‑service roles with the ability and willingness to learn security practices.
  • Education:
    
    High school graduate or GED; or, equivalent combination of education and experience.
  • Certifications:
    
    Current valid unsuspended Arizona Driver’s License.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

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The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.