Property Manager, Multi-Family

Overview

Property Manager, Multi-Family, Niles, Ohio

CHN Housing Partners is a growing nonprofit organization based in Cleveland, Ohio that offers its employees a comprehensive benefits package, opportunities to grow within the organization, and the ability to improve the communities we serve.

CHN Housing Partners: CHN is a highly seasoned nonprofit affordable housing developer, housing service provider and residential mortgage lender that works with its partners to solve major housing challenges for low-income people and underserved communities. Through our partnerships we have developed over 7,000 affordable homes, and each year serve over 60,000 families through a wide array of housing services. We work in Ohio and neighboring states, including Michigan, to preserve and expand affordable housing, and build equitable communities.

By investing in affordable housing, we are investing in families, communities, and the economy. We are investing in the power of the permanent address.

Please  to learn more about our Core Values and how they drive our mission and define who we are. Learn More about CHN Housing Partners’ Benefits by clicking here! CHN offers HSA and PPO Medical Plans (including dental and vision options), Vacation, Personal and Sick Leave;
Paid Maternity/Paternity/Adoption Leave;
Paid Company Holidays;
Life Insurance; 401K Plan, Tuition Reimbursement, and more.

This position is responsible for the management of identified housing unit(s). This position is also responsible for interpreting and implementing management procedures developed in accordance with policies and regulations of CHN Housing Partners (CHN). The Property Manager works closely with residents.

• Manage the daily operations of one or more residential properties or communities (primary building located in Niles, OH)
• Walk the property daily to ensure property and building security and safety of all systems
• Oversee sales/leasing, tenant relations, maintenance, and other support activities
• Manage property budgets, collections and/or property improvement initiatives
• Work with the resident service team to coordinate activities and services for residents
• Complete monthly vacancy reports, delinquency reports, and other reports as needed per supervisor
• Maintain a daily presence at the site assigned
• Complete monthly, quarterly, semiannual, and annual inspections
• Complete OHFA, HUD and Fair Housing training yearly
• Ensure compliance with HUD, OHFA and all housing programs through regular file audits, property inspections and timely reporting
• Ensure the building is ready for all MOR, REAC and OHFA and city inspections
• Review the property’s rent roll to ensure that the property security deposits, rents, move in dates, etc. are accurate monthly
• Complete all recertifications in accordance to CHN OHFA and HUD guidelines
• Enforce the tenant lease and follow-through on all eviction cases
• Post monthly rental payments and subsidy requests in Yardi
• Post 3 day-10 day-14 day and 30-day notices
• Follow up/return all inquiries from all applicants and handle residents’ concerns, disputes, etc.
• Process rental applications, develop & ensure waiting list is maintained and release vacant units timely in accordance to CHN leasing policies
• Maintain a good key control system
• Oversee COS/custodial/maintenance staff and work with outside vendors
• Ensure ongoing HUD & OHFA Compliance is maintained
• Other duties as assigned

Required

• Education: High school diploma or GED
• Experience: 3-5 years of experience in the related area as an individual contributor
• Skills: Excellent customer service orientation & interpersonal skills;
  Knowledge of procedures and policies of residential property management;
  Knowledge landlord tenant law, fair housing regulations and bookkeeping procedures;
  Ability to plan, assign, review and coordinate work and programs independently;
  Excellent verbal and written communication skills;
  General knowledge of maintenance problems;
  Good computer skills including working knowledge of MS Office;
  Ability to conduct tax credit and HUD file compliance reviews and physical…