Part-Time Footwear Sales Associate – Waxberg's

We re looking for a part-time Shoe Sales Associate to join the team at Waxberg s Walk Shoppe in Niles, IL
. If you enjoy helping people find footwear that fits, feels great, and supports their everyday life, this is a role where you can make a real impact every day.

In this position, you ll guide customers through our signature sit-and-fit experience, recommend shoes and insoles for comfort and support, and ensure every customer leaves feeling confident. Your attention to detail and genuine care help create a welcoming, personalized experience that keeps people coming back.

Customer Experience & Fit

You ll work closely with customers to make sure every visit is positive and informative. Your day-to-day work will include:

• Greeting customers and creating a friendly, supportive environment
• Assessing foot size and fit to recommend shoes and insoles that maximize comfort, support, and style
• Helping customers find relief from discomfort or identify their ideal everyday shoe
• Ensuring every customer leaves feeling confident and satisfied

Product Knowledge & Brand Support

You ll also help customers understand why our shoes make a difference. Your responsibilities include:

• Learning about Waxberg s shoe styles, fit technologies, and trends
• Sharing product features and benefits clearly and confidently
• Promoting loyalty programs, rewards, and special offers

Store Operations & Teamwork

While your focus is customer service, you ll also help the store run smoothly by:

• Processing transactions accurately
• Keeping the sales floor organized, welcoming, and stocked
• Supporting team members and assisting with store tasks as needed

No matter the task, you bring a mindset aligned with our values:

• You Lead with Care – You listen to customers and put them at ease
• You Build Trust – You create honest, supportive relationships
• You Make an Impact – You know that comfort and fit can change someone s day

Pay & Schedule

• $15/hour base plus commission on qualifying sales
• Part-time: 10–25 hours per week
• Flexible scheduling with a mix of day, evening, and weekend shifts

Benefits

• Paid vacation days
• Pet insurance
• 401(k)
• Employee Assistance Program (EAP)
• Exclusive employee discount on high-quality footwear

• Customer-first mindset with strong communication skills
• Organized, detail-oriented approach and comfort using POS systems
• Flexible availability including evenings, weekends, and peak periods
• Retail or customer service experience is helpful, but not required—we ll train the right person

Waxberg s Walk Shoppe, one of Chicago s premier shoe retailers, became part of Midwest Shoe Merchants in 2022. Today, under our third-generation family ownership, Midwest Shoe Merchants operates seven brick-and-mortar stores and a thriving national e-commerce business. We re proud to serve a diverse clientele and bring comfort, style, and expert fit to every customer.

If you re looking for a meaningful, fast-paced role where you can help people feel their best while working with a supportive, energetic team, we d love to meet you.

Apply today—our mobile-friendly application takes just a few minutes.