Part-Time Administrative Assistant - Billing and Customer Support
Listed on 2026-03-01
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Administrative/Clerical
Office Administrator/ Coordinator, Admin Assistant
About The Role
Custom Print Graphics is looking for a reliable and detail‑oriented Part-Time Administrative Assistant – Billing and Customer Support to join our team. This role works closely with our Finance Manager to help keep invoicing accurate, keep emails organized, and ensure day‑to‑day office operations run smoothly.
This is a great entry‑level opportunity for someone looking to gain hands‑on experience in office administration, customer communication, and basic accounting workflows within a growing small business. If you enjoy structured work, staying organized, and being part of a collaborative team where your contributions matter, this could be a great fit. We’re a fast‑paced apparel decoration company, so no two days look exactly the same – but strong systems, teamwork, and communication keep everything moving.
Benefits- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Bonus based on performance
- Company parties
- Competitive salary
- Training & development
- Create and review invoices from completed production orders
- Verify pricing, quantities, and purchase order details
- Assist with billing workflows in Printavo and Quick Books Online
- Monitor shared inboxes and respond to customer emails professionally
- Provide light customer service support and internal follow‑ups
- Flag missing information or discrepancies before invoices are sent
- Help maintain organized digital records and assist with administrative tasks
- Detail‑oriented and comfortable working independently
- Organized, proactive, and solution‑focused
- Professional and friendly when communicating with customers
Experience with invoicing, admin support, or customer service is preferred
Starting at $16.50 per hour, based on experience.
Work Environment- In‑person role based in our Niles, IL office
- Flexible part‑time schedule, approximately 20‑30 hours per week
- Supportive small‑team environment with hands‑on training
- Opportunity for full‑time growth and wage increase after probationary period
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