Dutch Customer Support Agent – Lisbon - On-site
Listed on 2026-01-27
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Location: LACS Santos, Lisbon – On-site
Start Date: 16 February 2026
Schedule: Rotative shift system – Monday to Saturday, 08:00–20:00
Contract Type: Full-time
Language Requirements:
Dutch (native or fluent) +
English minimum B2 level
Job DescriptionWe are hiring Dutch-speaking Customer Support Representatives for a global Video Streaming Platform project.
You will be responsible for handling customer inquiries, providing technical and account support, and ensuring a high-quality customer experience across multiple communication channels.
Dutch native/fluent speaker +
English minimum B2 level (mandatory)
With or without experience
Customer-oriented mindset
Ability to work rotating shifts
Mandatory DocumentsAll candidates must have one of the following:
- EU EU Residence Card or Certificate of Protection (issued later than March 2022)
Base salary (without experience): 14,000€ gross/year
Paid training
International working environment
Relocation PackageFor candidates moving from outside Continental Portugal:
Full bureaucratic support (NIF & NISS)
Housing assistance according to candidate needs
Relocation bonus: 2,500€ gross (paid with first payroll cycle)
For candidates already in Portugal (100km+ from Lisbon):
Interested candidates are welcome to apply with their CVs in English.
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