Quality Manager

Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods.

We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business. Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an ever changing world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come.

And we invest in our world‑class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

Direct the quality assurance program for the plant. Supervises the quality control lead and technicians in performance of duties relating to inspection, laboratory testing, statistical process control and auditing (internal and 3rd party). Implement, maintain and modify as appropriate the plant’s quality management system to improve business operating systems and meet the requirements of customer and best practice audits. Lead/assist production and warehouse leadership with the corrective action of quality related problems at the plant and/or customer location and start‑up of new products/processes.

Assist in troubleshooting technical problems.

• Design, implement and direct the quality assurance program for the plant.
• Establish/maintain quality program, including but not limited to:
  Plant management responsibility, Document and data control, Control of customer supplied materials and nonconforming product/material, Product identification and traceability, Inspecting/testing procedures and control of related equipment, Corrective and preventive actions, Internal quality audits (housekeeping, GMP, etc.)
• Establish/monitor/maintain statistical process control (SPC) programs.
• Facilitate with department managers internal auditing and 3rd party auditing related to GMP / AIB / HAACP / etc.
• Facilitate complaint program (KMS) including root cause and preventative action related to customer complaints as well as large HFI blocks. Point of contact for VIN’s managed by operations teams.
• Advise and instruct local managers in utilization of SPC data (quality and routine auditing of product by production personnel).
• Provide consistent ongoing analysis of process capability (CPK) statistics.
• Determine, recommend, and assist in continuous improvement programs to meet plant/division quality objective and advise the plant manager of appropriate action plans.
• Suggest improvements in procedures and techniques to improve product and customer acceptance.
• Establish/monitor and control hold for inspection (HFI) procedures to ensure nonconforming materials do not enter the production process and are properly identified and segregated.
• Coordinate quality activities with other division/plant personnel seeking mutual agreement on problems involving coordination.
• As needed (specifically when an issue is identified) inspection of incoming purchased materials, work‑in‑process material, rework materials and finished goods. Assure the required level of quality through visual inspection, statistical sampling and laboratory testing of materials. Ascertain the reasons for nonconforming materials.
• Performance of operator and technicians tests – section weights, wall thickness, dimensional characteristics, glue usage and patterns, banding tension, stretch wrap usage and load to force, etc.
• Recommend and stimulate corrective action with plant personnel/staff managers by encouraging an atmosphere of continuous improvement and employee involvement programs.
• Lead quality initiatives and procedures to ensure…