Retail Assistant

THE EMPLOYER IS: THE LINK FAMILY AND COMMUNITY CENTRE / THE LINK CHARITY SHOPWe are seeking a dedicated and reliable individual to join our team as a Retail Assistant. The role will involve providing excellent customer service in the shop as well as till operation, sorting donations, merchandising stock, cash handling, opening/closing the shop and helping to maintain a clean, tidy and welcoming shop environment.

• Customer Service:
  Provide professional and courteous service to all customers.
• Paperwork:
  Booking collections and deliveries into the diary, answering phones and updating the online selling platforms including Vinted, Facebook Marketplace, etc.
• Till Operation and Cash Handling:
  Accurately handle cash transactions and operating the till.
• Merchandising:
  Sorting through donations and merchandising them.
• Shop Operations:
  Assist with opening and closing the shop and ensuring it is secure and ready for customers.
• Cleaning:
  To maintain a clean and tidy shop by vacuuming, tidying and general cleaning duties.
• Team Work:
  Work effectively as part of a team to achieve shop goals and maintain a positive work environment.

• Good interpersonal and communication skills.
• Ability to perform manual handling and lifting tasks safely.
• Flexibility to assist with retail or collection tasks as needed.
• Previous experience in retail, customer service, or delivery work.
• Knowledge of charity retail operations.
• Driving licence and ability to delivery furniture as part of a team.
• Reliable, punctual, and trustworthy.
• Friendly and professional attitude when dealing with the public.

The Employer is: THE LINK FAMILY AND COMMUNITY CENTRE / THE LINK CHARITY SHOP.Job Start Opportunity - Working Hours Information.

- Standard

Hours:

up to 25 hours per week.

- Flexible/Reduced

Hours:

May be available upon approval by a Work Coach.

- Additional

Hours:

The employer may offer extra hours depending on availability. This should be