Revenue and Cost Assurance Manager

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We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential.

That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

At British Gas, our mission is to sell it and mend it.

We've been powering the UK's homes and businesses for over 200 years - but supplying energy is just part of what we do. We're making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we're making it cheaper and easier for our customers to reduce their carbon-footprint.

is part of Centrica plc, a global energy and services company, dedicated to satisfying the changing needs of our customers. We provide a range of energy supply propositions supplied through the British Gas brand and services and solutions helping our customers improve their energy resilience, costs and move towards a lower carbon future.

will be responsible for ensuring that all payments due to, or paid by, Centrica Group companies related to Metering and Metering Services, are both accurate and timely.

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Location:

UK Flexible | Hybrid Working

🕒 Full-Time - Permanent

• Lead the Revenue and Cost Assurance function, managing a team of Analysts and offshore partners to ensure accurate payments, strong revenue governance, and robust financial controls across the smart metering portfolio and associated metering services.
• Lead and develop a team of Analysts and offshore service partners to deliver Revenue and Cost Assurance objectives.
• Generate long-term revenue forecasts and manage performance against plan with strong governance.
• Manage capital deployment for the smart metering portfolio (c. £1bn over five years), safeguarding invested capital.
• Validate all invoices for metering and metering-related services for British Gas Energy and Centrica Smart Meter Assets Ltd (over £500m annually).
• Develop KPIs that drive operational performance across metering payments and receipts.
• Support Third-Party Performance Managers in Monthly and Quarterly Business Reviews across 20+ energy suppliers and service providers.
• Manage the CSMA debtor portfolio.
• Ensure alignment between internal business units and systems for MAP services.
• Ensure accurate system implementation of contractual changes to support correct payments.
• Own and manage payment and invoice disputes.
• Design and implement end-to-end controls to ensure correct-first-time payments and exception recovery.
• Initiate and manage process changes following industry or contractual modifications (including smart rollout elements such as DCC communications).
• Continuously review and optimise team processes to ensure they are efficient, data-driven, and fit for purpose.
• Lead development of new processes and systems required to validate and ensure accurate payments under the new GSOP regime.
• Develop future capability to bill Third-Party clients for metering services.

• Proven experience (minimum 5 years) in financial operations, billing, settlements, or revenue assurance within a large-scale organisation.
• Strong understanding of metering operations, asset finance, and energy industry processes.
• Demonstrated ability to lead and develop teams, including offshore service partners, to deliver operational objectives.
• Expertise in invoice validation, cost assurance, and managing high-value capital deployment.
• Advanced analytical skills with proficiency in data-driven decision-making and KPI development.
• Experience in implementing robust financial controls and managing complex contractual changes.
• Experience in debt management and litigation processes
• Familiarity with ERP systems, financial…