Administrative Support Officer

Do you have admin experience and are looking to move to into the public sector? Apply today to find out more.

• Coordinate the processing for allocated caseloads and prepare and quality assure the formal written responses in line with legislative and regulatory time frames.
• Regularly communicate in a helpful, caring, respectful and professional manner both verbally and in writing with all levels of Trust staff, external agencies (including statutory and regulatory bodies) and members of the public.
• Handle telephone calls and face to face contacts in relation to caseload in a helpful, and professional manner.
• Deal with all relevant correspondence (internal and external) in line with departmental policy / procedure and relevant legislation in an efficient, appropriate and effective manner.
• Proactively ensure that sufficient documentation is completed, collated and retained to assist the Trust in the processing of caseloads in line with Departmental policy and procedure.
• Ensure accurate recording of information both manually and electronically in line with Departmental procedures.

• HNC/D (in relevant subject related to the post) or equivalent, and 1 year’s administrative experience at Band 3 (or equivalent). Or,
• NVQ 3 (administration related) or equivalent, and 2 year’s administrative experience, at Band 3 (or equivalent). Or,
• 4 GCSE’s (Grade A-C) or equivalent, one which must be English Language, and 3 years’ administrative experience at Band 3 (or equivalent).
• Demonstrate experience of using computer systems and packages for:
  Word processing, Managing emails, Data input, Extracting information to provide reports.
• Hold a current full driving licence which is valid for use in the UK and have access to a car on appointment.
• (This criteria will be waived in the case of applicants whose disability prohibits driving but who have access to a form of transport approved by The Organisation which will permit them to carry out the duties of the post).

Location:

Lough House, Ards Hospital.

Temporary up to 3 months with possible extension.

Immediate start.

Area:
All of Northern Ireland
Closing date: 13 Feb 2026