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Colleague - Phone Shops Superstore

Job in Newtownabbey, County Antrim, BT36, Northern Ireland, UK
Listing for: Tesco
Full Time position
Listed on 2025-12-30
Job specializations:
  • Retail
    Customer Service Rep, Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 12.87 GBP Hourly GBP 12.87 HOUR
Job Description & How to Apply Below
Position: Tesco Colleague - Phone Shops Superstore

Tesco Colleague - Phone Shops - Newtownabbey Superstore

Tesco Newtownabbey, Northern Ireland, United Kingdom

4 days ago – Be among the first 25 applicants

Join to apply for the Tesco Colleague - Phone Shops - Newtownabbey Superstore role at Tesco

Our Phone Shop colleague rate of pay starts from £12.87 an hour. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and still would love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.

to read more.

Customers are at the heart of everything we do.

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.

Responsibilities
  • Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in a good working order and available for customers, listening for and acting on customer feedback.
  • Creating an impression for customers that you can be proud of, role modelling great standards of dress and being ready to serve customers.
  • Following the service culture in your department, role modelling helpful and friendly service behaviours and demonstrating enthusiasm to do what’s right for customers.
  • Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines and demonstrating due diligence on your department.
  • Supporting your manager to control costs on your department and deliver budgets, supporting the department to maintain stock record accuracy and be prepared for stock control routines.
Qualifications
  • A passion for delivering great service, greeting customers with a smile, and serving them with pride.
  • The drive and motivation to work in a sales and service environment.
  • Ability to adapt to working in a fast‑paced ever‑changing environment.
  • A passion for the latest technology.
  • The ability to build relationships with colleagues to create a team spirit, having fun and celebrating success.
  • To be at work on time, well presented and ready to be a brand ambassador.
Benefits
  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
  • Request flexible working from day one.
  • Get 10% off and 15% at pay‑day weekends – save up to £2,000 a year with your Colleague Clubcard and an additional card to share with family outside your home.
  • Access to free wellbeing services with a range of resources to support your mind, body, and life.
  • Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
  • Benefits to suit you, choose what you use – from discounts and shares to cycle‑to‑work schemes.
  • Uniform provided and policies to support you for all of life’s moments, big and small.
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please .
  • to read more about the benefits we have available for our colleagues.
About Us

Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers – it means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to…

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