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Customer Account Representative

Job in Newton, Catawba County, North Carolina, 28658, USA
Listing for: Rent-A-Center
Full Time position
Listed on 2026-01-27
Job specializations:
  • Retail
    Retail Sales, Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Benefits

  • Paid Time Off and Sunday Off – we are closed!
  • Full‑time employment and a consistent schedule
  • Weekly pay (company wide)
  • Award‑winning culture with opportunities to advance
  • Comprehensive benefits:
    Medical, Dental, Vision, life and supplemental life insurance, spouse/dependent life insurance, short‑term and long‑term disability, flexible spending accounts, 401(k) with company match, legal insurance, identity theft protection, Health Savings Accounts, hospital indemnity, critical illness, accident insurance, limited purpose plan
Responsibilities
  • Provide friendly, top‑notch customer experiences through "white glove" service in stores and in customers' homes, and obtain new rental orders on the sales floor and by phone.
  • Deliver products and pickups: safely load, unload and install products, following all handling and transportation procedures, and keep company vehicles clean and properly maintained.
  • Merchandising: maintain an inviting store with organized product and cleanliness, refurbishing merchandise to like‑new condition, keeping showrooms dusted, vacuumed and organized.
Qualifications
  • High school diploma or equivalent.
  • Must be at least 18 years of age.
  • Valid state driver’s license and good driving record – responsibility for company vehicles.
  • Ability to lift and move products such as furniture, electronics and appliances.
  • Strong communication and customer service skills.
Additional Helpful Traits
  • Seeking more than just a job, but a career.
  • A desire to improve customers’ lives.
  • A hunger to learn the business.
  • Grit and determination.
Physical Demands

The physical demands described here are representative of those that must be met by a coworker to successfully perform the essential functions of this job. The coworker is regularly required to talk and hear, and the position is very active, requiring standing, walking, bending, kneeling, stooping, crouching, crawling and climbing. The coworker must frequently lift and/or move heavy items and merchandise.

All coworkers are expected to adhere to all company safety guidelines while meeting the physical demands of the job.

Expected Hours of Work

This is a full‑time position. Hours/days of work run Monday through Saturday, store open to close hours. Sundays are off along with one other weekday off. Schedules and hours per week or overtime work may change throughout the year as dictated by management and business needs.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Sales, Supply Chain, and Customer Service

Industries:
Retail, Restaurants, and Warehousing and Storage

Rent‑A‑Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.

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