Assistant Security Account Manager

Overview

Company Overview: Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description: Allied Universal is looking to hire an Assistant Account Manager. The Assistant Account Manager is responsible for assisting the Account Manager with all supervisory, training and operations functions at the assigned post in accordance with post orders and client instructions, and following all internal procedures. To support and ensure success in this role, a comprehensive, week-long management onboarding course is provided to deliver best practices, tools and guidance.

Assistant Security Account Manager

Site

Location:

Newton, Mississippi

Salary Range is $55,000 - $60,000 annually.

Benefits are offered to full-time employees.

• Medical/Dental/Vision coverage
• Free employee life insurance
• Paid employee training and development
• 401K
• Employee assistance programs
• Paid holidays and flexible PTO (Paid Time Off)
• Great company culture and work/life balance

• Under the direction of the Account Manager, assist with the coordination of all aspects (technical and managerial) of executing the security contract at the assigned location. Assigns work tasks to Security Professionals and directs their work throughout the day.
• Serve as the first direct supervisory contact for shift supervisors (if applicable to site) or for Security Professionals, regarding performance, operations, and department needs. Responsible for supervising, motivating, coaching and training. Also responsible for evaluating the work performance of Security Professionals and making recommendations regarding assignments.
• Ensure Post Order manual and all other post and training information are properly maintained and updated, and that the Post is properly maintained, cleaned and organized.
• Assist the Account Manager in conducting interviews and evaluating new employees. Responsible for conducting on-the-job training, in coordination with Shift Supervisors, of new employees assigned to post, or when changes to post orders are made. This may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs.
• Oversee all reports, logs and pass downs generated by and for the Security Department. Distribute communications and other information to Security Professionals at post as directed.
• Manage and supervise all sub-units within the Security Department, such as fire control room, command center, and loading docks as applicable to the job site. May generate work orders and attached paperwork for extra security coverage requests.
• Respond to minor incidents (internal to Security Professionals and/or external to client location) that occur, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner.
• Identify personnel problems at posts (e.g., payroll issues, employee relations complaints) and forward to the Account Manager or Field Supervisor as appropriate. May write a report or assist with an investigation as directed.
• Make recommendations for counseling and/or disciplinary action, including termination. May administer counseling or disciplinary actions (may not initiate such decisions on own, but may execute actions at the direction of the Account Manager with prior approval from Branch/Corporate HR).
• Respond to client or site emergencies as they arise, including ensuring appropriate communication to Account Manager, Field Supervisor, Branch and/or Regional Manager. Maintain positive client/security relationships through frequent tenant/client contact and support.
• From time to time, may perform Security Professional duties on-site, but not exceed 50% of time in any given workweek.

• Minimum high school diploma or equivalent.
• Minimum three (3) to five (5) years of professional-level experience…