Service Technician

HVAC Service Technician
Fraser Engineering Company - Newton, MA
Fraser Engineering Company has an exciting opportunity for experienced HVAC Service Technicians to join our growing Service Division!
We're a Women-Owned Business Enterprise (WBE) with 66 years of industry expertise, providing exceptional mechanical contracting services across New England. At Fraser, we offer more than just a job-we provide stability, career growth, and a team-oriented culture backed by excellent benefits and competitive compensation.
What You'll Do:
As a Service Technician, you'll be responsible for the installation, startup, troubleshooting, repair, and maintenance of commercial HVAC systems. You'll work independently and collaboratively to keep our clients' facilities running efficiently while delivering top-tier service and support.
Key Responsibilities:

• Diagnose, repair, and maintain commercial HVAC systems and equipment
• Perform scheduled preventative maintenance and inspections
• Document service calls thoroughly and submit reports to the Service Dispatcher in a timely manner
• Participate in on-call rotation for emergency service and installation support
• Provide clear communication and excellent service to customers and internal teams
• Maintain a clean, organized company vehicle and adhere to all safety protocols
• Complete daily safety documentation (THA) and submit to the VP of Safety

What You Bring:
Experience & Education:

• Required:
  
  High school diploma or GED
• Preferred:
  Vocational school training in HVAC or mechanical trades
• 2-10 years of relevant experience (4+ years preferred)

Licenses & Certifications:

• Required:
  
  EPA Certification
• One of the following as applicable:
  Massachusetts Refrigerant License or Oil Burner License
• Valid Class D Driver's License

Skills & Competencies:

• Strong troubleshooting and mechanical skills
• Ability to read and interpret technical documents and schematics
• Comfortable with iPhones, iPads, and field service apps (e.g., Raken - preferred but not required)
• Effective verbal and written communication skills
• Strong work ethic, attention to detail, and reliability
• Ability to work with diverse teams and customers

Specialized Knowledge (Depending on Trade):

• HVAC: Experience with chilled water systems, centrifugal/reciprocating chillers, cooling towers, pumps, controls, and electrical components
• Boiler/Burner: Knowledge of steam/hot water boiler systems, oil/gas burners, linkage-less controls, combustion systems, and related safety standards
• Familiarity with local/regional vendors and manufacturer reps is a plus