Veterinary Receptionist - Commonwealth Veterinary Hospital

Overview

Commonwealth Veterinary Hospital, located in the Auburndale area of Massachusetts, is dedicated to high-quality small animal and urgent care medicine. Our reputation is built on trust and clinical excellence. We maintain a culture of continuous learning, offering robust internal support and specialty consultations to every veterinarian who needs them. Our organizational commitment ensures that all teammates have the resources and mentorship needed to achieve their career goals, whether pursuing a leadership track or becoming a credentialed professional.

The medicine we practice focuses on high-quality, comprehensive care, including crucial urgent care services for the community’s pets. You will have access to state-of-the-art diagnostic and treatment tools, allowing you to focus on medical excellence without operational burdens. Auburndale offers small-town charm with easy access to metropolitan Boston culture, along the Charles River with parks, shopping, and dining. This community supports balancing a rewarding professional life with a rich personal life in the greater New England region.

• Be the Director of First Impressions:
  You ll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination:
  You ll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health:
  You ll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy:
  You ll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note:

Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

• Competitive Compensation: A competitive hourly rate or salary based on your experience and role.
• Health & Wellbeing:
  Medical, Dental, and Vision insurance, plus access to an Employee Assistance Program (EAP).
• Financial Security: 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
• Commitment to Growth:
  Opportunities for professional development, including educational assistance for AVMA-accredited veterinary technician programs.
• The Power of a Network:
  Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth.
• Valuable Perks:
  Discounted veterinary care for your own pets, access to an online discount platform, and 24/7 Teladoc access.

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to over 850 hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at

Driving the award-winning culture are the WAG values –
Work Together, Amaze, and Grow
. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America s Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact  with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.