Program Director - Family Engagement & Jewish

Overview

Principal Responsibilities: Under the direction of the AVP of Family Engagement & Jewish Life (FEJL), the Program Director (PD) is a critical leadership role responsible for fostering meaningful connections for young families and strengthening the organization's presence and impact across the Greater Boston community. Primarily responsible for developing and implementing a strategic vision that delivers high-quality, accessible, welcoming, and enriching programs for families with children ages 0-8 throughout Greater Boston.

This role leads the strategy for designing effective sustainable programs that align with organizational goals and community needs, and oversees all family programming, the PJ Library and Welcome Baby programs to ensure alignment and collaboration across family engagement initiatives. Directly managing a team of managers, part-time engagement coordinators, program planners and managers, and Welcome Baby visitors, this position provides leadership, guidance, and support to ensure best practices in program development, implementation, and community relations.

In addition to strategic and managerial responsibilities, this role includes some hands-on and logistical support to ensure program success, as well as to expand outreach across the Greater Boston Jewish community.

JCC Greater Boston is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston's core values - Belonging, Joyfulness, Collaboration, and Transformation - which resonate with many who do not identify as Jewish.

• Strategy Leadership
• Leads the strategy for building effective family engagement programs that meet our strategic needs: create the strategic vision of the JCC's family engagement work; provide leadership and guidance to ensure best practices, creative strategic program development and effective program implementation and management; identify and build community relationships that create effective partnerships for sustainable programming; lead, design, create and implement programs that provide high quality, accessible, welcoming and enriching programs for families.
• Programming Development
• Manage all aspects of program development and implementation of services creating a welcoming and engaging environment and consistent best practices in customer service: maintain, manage and build mutually beneficial partnerships that align with JCC and FEJL values and lead to effective sustainable community programming; program budget oversight: develop and manage the operating budgets for family engagement programs and WB, oversee and process all purchasing for budget lines aligned with protocols;
  
  plan and implement effective community outreach; build and maintain community outreach resource library.
• Operations Management
• Oversee and manage all programs and effective operations ensuring best practices; manage and ensure proper procedures for use of JCC credit card, adherence to deadlines for monthly statements; ensure proper use of Asana, Teams and Slack for engagement team in accordance with JCC protocol; ensure systems for effective operations and workflows.
• Programmatic Support and Outreach
• Provide hands-on, in-person programmatic support and community outreach as needed. Serve in-person as a welcoming ambassador for JCC Greater Boston. Lead by example and work towards developing relationships within Family Engagement Program team, JCCGB and across Greater Boston Jewish community. Work with stakeholders and partners to agree to a pluralistic and inclusive approach, embodying JCC core values in all programming and communications.
  
  Use diplomacy to redirect and realign to JCC core values when necessary.

• Standard Staff Expectations:
  Actively create a welcoming dynamic that contributes to an environment where each individual is valued, seen, and respected
• Support JCC Greater…