NOC Supervisor: Lead Operations & Client Care
Job in
Newton, Middlesex County, Massachusetts, 02165, USA
Listed on 2026-01-13
Listing for:
Cushman Wakefield Multifamily
Full Time
position Listed on 2026-01-13
Job specializations:
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Management
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Customer Service/HelpDesk
Job Description & How to Apply Below
A leading facilities management firm based in Newton, Massachusetts is seeking a NOC Supervisor to lead the Customer Service Representatives in delivering exceptional service. This role involves supervising day-to-day operations, ensuring compliance with SLAs, and fostering a positive work environment. Candidates should have 3–5 years of relevant experience, strong customer service skills, and proficiency in CMMS systems. The position offers competitive pay ranging from $55,250 to $65,000, along with comprehensive benefits.
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