ServiceNow TMT Architect
Job in
Newton, Middlesex County, Massachusetts, 02165, USA
Listed on 2026-03-09
Listing for:
Next Ventures
Full Time
position Listed on 2026-03-09
Job specializations:
-
IT/Tech
IT Consultant, Systems Engineer, Data Engineer, Cloud Computing
Job Description & How to Apply Below
Role:
Service Now TMT Architect (TNI, CMDB & SOMT)
We are seeking an experienced Service Now Technical Architect to lead the design, optimisation, and governance of telecom and network data models within Service Now TNI and Sales Order Management platforms.
What You’ll Do- Design and maintain TNI data models for physical, logical, and service‑level network components
- Configure Resource Models, Service Models, hierarchies, and workflows to support fulfilment, assurance, and automation
- Build and manage ETL pipelines, integrations, APIs, and data ingestion with Discovery, OSS/BSS, and vendor platforms
- Implement Playbooks, Flow Designer workflows, and automation rules for inventory lifecycle and service fulfilment
- Ensure data quality, lifecycle management, and governance aligned with TM Forum standards
- Collaborate with network engineering, planning, operations, and service design teams
- 12+ years in technical architecture
- Hands‑on experience with Service Now TNI and telecom inventory modelling
- Strong understanding of telecom networks (IP/MPLS, Ethernet, Optical/DWDM, RAN 4G/5G, FTTx, cloud networking)
- Experience with Service Now SOMT, ITSM, FSM, and CSM solutions
- Skilled in data modelling, schema design, and workflow automation
- Strong integration, API, and ETL experience
- Excellent communication, leadership, and project management skills
This role is ideal for candidates who combine deep technical knowledge of Service Now TNI with telecom domain expertise
, strong architectural vision, and hands‑on implementation experience.
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