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Technical Support IT Consultant

SaaS Implementation & Customer Solutions Lead

Job in Newton, Middlesex County, Massachusetts, 02165, USA
Listing for: JEG Search LLC
Full Time position
Listed on 2026-03-06
Job specializations:
  • IT/Tech
    Technical Support, IT Consultant
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A dynamic operational management platform in Newton, MA is looking for an implementation and product support specialist. This role involves onboarding new customers, migrating data, and providing ongoing support while collaborating with software developers. Ideal candidates should have 3–8 years of experience in SaaS or ERP support, strong communication skills, and the capability to work hands-on with complex systems. An onsite presence in Newton five days a week is required.
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