Azure DevOps Administrator

The Delivery Systems Administrator is responsible for managing the roadmap and the day-to-day operations of project management/delivery systems such as Microsoft ADO and Jira. The ideal candidate will have previous experience administering Agile project management/delivery tools, maximizing tool functionality, developing enhanced BI/Analytics, troubleshooting and leading project management tool implementations.

The incumbent will be a creative self-starter able to recommend creative, user friendly, technical solutions to support Agile delivery best practices. The incumbent will work closely with Tool vendors, Scrum Masters, Product Managers, Project Managers, Release Train Engineers and other supporting IT SMEs (infosec, infrastructure, etc) to ensure that delivery systems yield maximum value with minimum technical and business risk.

• Lead use of Microsoft Azure Dev Ops and project management tooling ecosystem across product and engineering teams
• Plan and execute a comprehensive roadmap strategy for Microsoft ADO, Microsoft Project, Jira, Planview PPM Pro, and
• Manage Supporting day-to-day project management tooling operations
• Design and develop enhanced executive and delivery team dashboards and reports
• Develop and deliver training to Agile delivery teams
• Collaborate with Agile delivery teams to align tool with delivery methodology
• Collaborate with vendor partners and internal IT partners to design and put in place effective solutions
• Monitor and troubleshoot application environment to minimize business downtime
• Lead and execute testing of fixes and new features
• Stay up to date on the latest technologies and best practices

Understand Agile (SAFe/Scrum) delivery methodologies

Understand Scrum and Kanban board management best practices

Understand metric best practices (Velocity, Burndowns, WIP Limits, Cycle Time, Lead Time, etc.)

Communicate system changes to end user population

Ensure that feedback from key business owners is fully acknowledged and incorporated into functional specifications, process flow diagrams and project plans to give business leaders the confidence that they are being heard and that their needs will be met

Serve as a communication bridge between product and developers to facilitate understanding of initial requirements, questions, and changes across these groups.

Resolve and/or escalate issues in a timely fashion

Understand how to communicate difficult/sensitive information tactfully for business and technical audiences

• Bachelor's Degree in Engineering, Technology, Business, or related field
• 3 years of Experience working in Agile-based product development organizations
• 1 year of Microsoft Azure Dev Ops System Administration experience

• Prefer that candidate has 1 or more of these certifications, but not required:
• Certifications – Azure Devops Solutions Expert or other related training. Certified Scrum Master (CSM), Certified SAFe Scrum Master (SSM), Project Management Professional (PMP) or other related certifications