Rehab Department Coordinator

Site

Newton-Wellesley Hospital

Mass General Brigham supports patient care, research, teaching and community service. We invite applicants to join our mission.

Provides administrative support to unit-based and hospital-wide clinicians and staff in an outpatient unit, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and manage confidential patient information. Partners with rehab clinicians to coordinate day‑to‑day patient flow, including communication to key players regarding patient evaluations and follow‑up appointments. Provides outstanding service for every customer interaction.

• Performs clerical and other duties to assist in the general administration of the rehab unit.
• Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
• Receives, prioritizes, organizes and manages information at the front office, and throughout the department.

• Education – High School Diploma or Equivalent required or Associate’s Degree Related Field of Study preferred.
• Licenses and Credentials – Unit Coordinator Certification – National Association of Health Unit Coordinators, Inc. preferred.
• Experience – Administrative support experience 2‑3 years preferred.
• Knowledge,
  
  Skills and Abilities
  
  – Proficiency with office procedures and equipment (filing, copying, scanning, printing and faxing). Proficiency in MS Office. Ability to proofread and edit written documents. Ability to use phone system. Managing one’s own time and the time of others. Strong verbal & written communication skills. Strong interpersonal, written and oral skills. Ability to use standard office equipment. Familiarity with medical terminology.

• Standing Occasionally (3-33%)
• Walking Occasionally (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occasionally (3-33%) 20lbs - 35lbs
• Carrying Occasionally (3-33%) 20lbs - 35lbs
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occasionally (3-33%)
• Stooping Occasionally (3-33%)
• Kneeling Rarely (Less than 2%)
• Crouching Rarely (Less than 2%)
• Crawling Rarely (Less than 2%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Constantly (67-100%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Onsite

159 Wells Avenue

40

Regular

Day (United States of America)

$17.71 - $25.28/Hourly

3

4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at .

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.