Resident Services Coordinator

Join to apply for the Resident Services Coordinator role at 2

Life Communities.

$55,000.00/yr - $65,000.00/yr

Provide residents and their families with support to access social services, assist in resolving tenancy problems, and follow up on resident issues.

• Conduct periodic assessments of residents’ social, psychological, cognitive, and physical status and develop a plan to address needs.
• Advocate on behalf of residents for adequate, timely, and cost-effective provision of services.
• Participate in Housing and Health Care Integration Initiatives.
• Respond to resident emergency calls with other staff (during scheduled work hours).
• Educate, assist, and advise residents and their families of available services and resources, both within 2
  
  Life Communities and in the community.
• Pursue avenues for additional services through private, local, state, and federal sources.
• Document and maintain confidential files of all significant contacts with residents, social service providers, medical providers, families, and for HUD reporting.
• Coordinate care across medical providers for residents and ensure a safe transition in the discharge planning with residents, families, and hospital or rehab team.

• Masters or BA Degree, with a concentration in Social Work, Gerontology, or other related fields.
• Resident Services Coordinator Certification or willingness to attain this within the first year of employment.
• Experience working with older adults.
• General computer literacy with Microsoft Office products and database software.
• Bilingual in Spanish or Albanian preferred.

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Life Communities provides superior housing to older adults of all backgrounds who can thrive independently within a supportive environment. We are a mission-driven organization with a vision whereby all older adults have the opportunity to age in community – to live a full life of connection and purpose in a dynamic and supportive environment. We are continually evolving support services to meet the needs of our diverse residents as they age.

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Life Communities owns and operates over 1,300 units of affordable rental housing located within six campuses in metropolitan Boston. With another 210 apartments under construction and more in planning, we expect to add another 600-700 units within the next several years as we complete projects in active planning and construction phases.

We encourage qualified candidates to apply.

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Life Communities provides superior housing to older adults of all backgrounds who can thrive independently within a supportive environment. We are a mission-driven organization with a vision whereby all older adults have the opportunity to age in the community – to live a full life of connection and purpose in a dynamic and supportive environment. We are continually evolving support services to meet the needs of our diverse residents as they age;

we partner with health care providers to identify innovative ways to support residents’ overall health and well-being, and we engage with the broader community through our Village Center program. We have five campuses in metropolitan Boston and plans for additional housing for older adults soon.

• Entry level

• Full-time

• Other

• Housing Programs

The above statements describe the general nature and level of work performed by people assigned to do this job. This is not an exhaustive list of responsibilities and duties required.

External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.