Clinical Liaison

Overview

At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care.

Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Sales Clinical Liaison. Being part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.

• Identifies and collects referral information supporting the patient’s eligibility for care.
• Makes live calls in partnership with the aligned Area Vice President of Sales to foster relationships with key account staff.
• Calls on Key Accounts assigned by AVP in partnership with Account Executive and Quarterly Business Review (Q ) plan.
• Makes calls/referral collaboration to service these referral opportunities.
• Communicates with the families of patients regarding services offered.
• Interacts with hospital staff from different departments.
• Consolidates and reviews patients’ records upon referral, as part of the discharge process.
• Collaborates with hospital staff to help position the patient for the right care at the right place.
• Explains care options to patients and their families.
• Works with a healthcare facility as needed to collaborate care as part of discharge planning for referred cases.
• Coordinates with healthcare facility staff to ensure a smooth transition through the discharge and back to the home environment.
• Collaborates with Intake for insurance eligibility and coverage.
• Coordinates communication between patients’ and their physicians, case managers and other medical staff.
• Develops positive relationships in the community.
• Performs other duties/projects as assigned.

• High School Diploma/GED
• 3+ years’ practical experience
• LPN/RN License is preferred
• Bachelor’s Degree is preferred
• Experience in Case Management in a clinical setting is preferred
• Must have a dependable vehicle, a valid driver’s license, and current auto insurance in accordance with the laws of the State

You will report to the Area Vice President Sales.

• Work in a collaborative environment
• Be rewarded with a unique opportunity to make a difference
• Competitive compensation package
• Sales training program
• Opportunities for advancement
• Tuition Reimbursement for full-time staff and continuing education opportunities for all employees
• Comprehensive insurance plans for medical, dental, and vision benefits
• 401(K) with employer match
• Paid time off, paid holidays, family and pet bereavement
• Pet insurance
• Fleet vehicles available, per company policy

Elara Caring is an equal employment opportunity employer. We are committed to equal opportunity and do not discriminate on any protected status. We also participate in E-Verify where required by law.