White Pond Parking Attendant

White Pond Parking Attendant

Concord Recreation is seeking a Parking Attendant for our White Pond waterfront location. The incumbent will manage member check‑ins, sell and collect day‑pass fees, maintain parking space availability, handle phone calls about capacity, and sell memberships. Responsibilities require a thorough knowledge of departmental operations and the exercise of judgment and initiative, especially in situations not clearly defined by precedent or established procedures.

Pay range: $19.00 – $22.00/hour*; starting pay based on qualifications. Work schedule varies with shifts ranging from 9:30 am–2:00 pm / 2:00 pm–7:00 pm, Monday‑Friday, and 9:30 am–2:00 pm / 2:00 pm–7:00 pm on Saturday and Sunday from late May – mid‑August.

Applications will continue to be accepted until the position is filled. All applicants will be notified of their standing in the process as soon as a decision has been made regarding their individual application. We value diversity and welcome candidates of all backgrounds.

The final candidate’s appointment will be contingent upon the results of pre‑placement conditions including CORI and SORI checks. Costs of these pre‑placement requirements will be borne by the Town.

The Town of Concord, MA is an EOE Employer. The Town seeks employees who embody our values of integrity and respect, value service and collaboration, and support innovation and accountability. We are dedicated to fostering a workforce that embraces diverse identities and perspectives, strives for excellence, and upholds responsibility in all we do. A racially, ethnically, and culturally diverse team strengthens our organization, enriches our community, and advances equity and opportunity for all.

Department:
Human Services – Recreation
Salary Grade: MISC 2

Reports To:

Recreation Supervisor
FLSA Status:
Non‑Exempt
Appointed By:
Town Manager
Date:
February 2026

Under the general supervision of the Assistant Director of Recreation and direct supervision of the Recreation Supervisor, the incumbent manages the parking lot and capacity levels of White Pond. Responsible for maintaining and improving the efficiency and effectiveness of all areas under the position’s direction and control. Incumbent handles a significant amount of detail, requiring flexibility and proactive management.

• Direct service with members as they enter White Pond parking lot.
• Scan/search for members in MyRec software and check all attendees on computer.
• Collect day passes for guests, with and without members, and associated fees.
• Sell memberships to those wishing to purchase on the spot.
• Communicate via walkie‑talkie with Head Lifeguard on beach regarding capacity levels.
• Cross‑reference monetary revenue from MyRec, guest sign‑in sheet, and lockbox cash at end of each shift and track in binder.
• Manage signage at top of driveway regarding Open/Closed/Capacity.
• Perform special projects and related responsibilities as initiated and requested.
• Track available parking spaces and relay beach capacity information.
• Perform other related duties as required, directed, or dictated by situation.
• Maintain regular attendance at the workplace.

None

• High school education; additional education or training in a clerical field preferred.
• Strong experience in customer service, including handling difficult conversations.
• Valid motor vehicle operator’s license, safe driving record, and ability to provide personal vehicle for occasional transportation during work hours.

• Outdoor environment, not subject to extreme variations of temperature, noise, odors, etc.
• Majority of work performed in a moderately noisy work environment, with constant interruptions.
• Frequently subjected to demands of others and volume/rapidity of tasks.
• Operates computer, printer, keyboard, calculator, telephone, and all standard office equipment.
• Requires eye‑hand coordination, finger dexterity and physical movements such as balancing, crouching, grasping,…