Customer Success Manager IoT & SaaS
Job in
Newton, Middlesex County, Massachusetts, 02165, USA
Listed on 2026-02-28
Listing for:
JEG Search LLC
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Technical Support, CRM System, HelpDesk/Support
Job Description & How to Apply Below
A leading payments technology firm in Newton, MA is seeking a Customer Success Manager to support customers transitioning from sales to active users. The role involves revenue retention, training, and engaging with customers. Ideal candidates will have 1-7 years in Customer Success and experience with CRM platforms. Strong communication skills and the ability to manage multiple accounts are essential. You will work from the office five days a week to ensure customer satisfaction.
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