Chief of Staff

Northeast Family Services is currently seeking an experienced and professional Chief of Staff to join our growing team.

The Chief of Staff (CoS) will work closely with the executive team, serving as a trusted advisor, gatekeeper, problem solver, and strategic partner to develop and implement strategies that advance our mission. In this role, you will have both internal and external-facing responsibilities and will provide valuable assistance to operational and communication needs across the company.

As the CoS, you will have to tackle complex situations and multiple responsibilities simultaneously, mixing long-term projects with the urgency of immediate needs. This role is a terrific opportunity to leverage your mix of executive assistant, operations, and leadership experience, helping the executive team and NFS to identify challenges, develop solutions, and be an integral part of executing critical workflows. This is an ideal role for a top‑performer who thrives at the intersection of strategy, execution, and support, enjoys solving ambiguous problems, and wants exposure to executive-level decision making.

• Serve as a trusted advisor and strategic thought partner, helping the executive team prioritize, sequence, and communicate the company’s critical decisions
• Prepare executive communications, leadership offsites, and strategic briefings
• Ensure organizational alignment on priorities and accountability frameworks
• Drive clarity across cross-functional teams by helping translate strategic goals into executable plans
• Deliberately transition ownership of duties to an appropriate long-term leader within NFS once clarity and execution guidelines are established
• Support executive communication with the leadership team, employees, partners, and key external customers. Ensure information flows seamlessly across teams and that the executive team is prepared for all engagements
• Help drive alignment across departments with differing incentives, timelines, and constraints—ensuring the organization operates as a single system.
• Attend all leadership meetings

• Bachelor’s degree required
• At least 5 years of experience in management consulting, strategy, business operations, as an executive assistant, or a comparable high-performance environment
• Strong business acumen with familiarity in behavioral health, healthcare, life sciences, or related field preferred
• Exceptional project management skills: ability to run multiple initiatives, align stakeholders, and drive outcomes independently
• Strong executive presence with the ability to earn trust quickly and communicate with clarity and influence
• Experience thriving in fast-paced, high-demand, ambiguous environments
• Ability to move fluidly between strategy, execution, and executive communication
• Exceptional verbal and written communication skills; ability to communicate seamlessly
• Strong Microsoft Office Suite experience with the aptitude to learn new software and systems

• Health, dental & vision
• 3 weeks paid vacation
• 11 Paid holidays (including Juneteenth, the day after Thanksgiving, Christmas Eve, and NY Eve.)
• Generous sick time including mental health days
• 401(k) retirement plan with up to 4% match
• Voluntary short and long-term disability
• Voluntary Life Insurance
• Longevity award - Monetary bonus and a vacation day annually
• Company provided laptop and cell phone
• Opportunity for professional growth

Full Time Salary: $60,000 - $75,000