Administrative Coordinator

Location: Newton-Wellesley Hospital – 2014 Washington St, Green Building, Suite 563, Newton, MA

Schedule: Monday – Friday, 8:00 AM – 4:30 PM (40 hours/week, 30-minute unpaid lunch)

Work Type: Fully Onsite

Contract Duration: 03/16/2026 – 09/25/2026 (6 months, potential for extension or temp-to-perm)

Pay: $20–$25/hour (based on experience and internal compensation guidelines)

Parking: Free parking available after a one-time $15 registration fee

We are seeking a Department Administrator / Practice Assistant to support Surgical Specialties. This role sits at the front desk and supports patient check‑in, appointment scheduling, and administrative coordination for the clinical team. The position is key to ensuring a smooth patient experience in a busy outpatient setting.

• Greet and check in patients at the front desk
• Schedule and coordinate patient appointments, including surgical visits
• Answer phones, manage messages, and provide general patient information
• Collect patient co‑payments and assist with insurance verification
• Manage referrals and maintain accurate patient records
• Support new patient coordination and other administrative tasks
• Provide general departmental support and assist with special projects

• Previous front desk or customer service experience in a healthcare setting
• Experience with patient scheduling and check‑in processes
• Familiarity with EPIC for scheduling and patient registration
• Experience collecting co‑payments
• Strong communication, organization, and multitasking skills

• Experience working with surgeons or surgical scheduling
• At least 2 years of medical office experience