Client Relationship Consultant ; Banker - Newton Main

Client Relationship Consultant 2 (Banker) - Newton Main (Sign-On Bonus $1,500)

Join to apply for the Client Relationship Consultant 2 (Banker) - Newton Main (Sign‑On Bonus $1,500) role at U.S. Bank.

At U.S. Bank, we’re on a journey to do our best. We help customers and businesses make better and smarter financial decisions and enable the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever‑growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

Client Relationship Consultants build relationships with customers, engaging them via multiple channels— in‑person, by appointment, and virtually—to provide the best possible counsel while adopting a digital‑first mindset. Strong client relationships are based on trust, understanding and attending to customers’ banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products, and recommending solutions based on each customer’s unique goals and needs.

They build and foster relationships through proactive outreach and follow‑up, asking questions and learning about financial needs and channel preferences. They identify solutions for new and existing clients, maintain a knowledge of consumer and business banking products (including digital products), provide a consistent optimal client experience, develop collaborative partnerships with branch team members, open new accounts, process basic transactions, complete service requests, submit credit applications, and educate clients on emerging digital products to meet financial needs.

They leverage resources and technologies to optimize the client experience with operational excellence and accuracy. This position requires National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, including background and credit checks. Failure to maintain registration requirements may result in rescission of the offer or termination of employment.

• High school diploma or equivalent.
• Typically a minimum of 3–4 years of retail banking experience or a combination of experience and commensurate training.

• Proven ability to build and foster client relationships through proactive outreach and follow‑up.
• Ability to effectively engage and communicate with clients.
• Thorough knowledge of applicable bank and branch policies, procedures, and support systems.
• Proven customer service and interpersonal skills.
• Experience with using and demonstrating digital products and self‑service technologies.
• Ability to explore and identify a customer’s true needs while leveraging a digital‑first mindset.
• Demonstrated proficiency in making appropriate recommendations that meet customer needs both reactively and proactively.
• Experience in the financial services industry (preferred).

• Health care (medical, dental, vision)
• Basic and optional term life insurance
• Short‑term and long‑term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals (one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law)

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status or any other factor protected by applicable law.

U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all U.S. facilities and certain territories. Learn more about the E‑Verify program.

Posting may be closed earlier due to high volume of applicants.