Healthcare Support Worker - Outpatients Hospital

The Outpatient’s Department is responsible for providing support for various clinics that attend the Department. The Outpatient’s Department is made up of 1 Band 7 Senior Sister, 1 Band 5 Registered Nurse and 3 full time Band 3 Senior HCA’s (including this role) The team work flexibly, with a varied shift pattern in order to provide support to the clinics to provide diagnostic tests, including blood sampling, simple procedures and consultations, along with the relevant paperwork.

In your role, you will be supported with your development needs both from in house training and also from external courses whilst having regular supervision and appraisal to ensure you are helped to reach your maximum potential and development. You would be joining the Trust at a very exciting time as we roll out our new Patient Record System, EPIC.

Our people are caring, committed, inclusive and focused on quality. We focus on solutions and people’s strengths and encourage outside the box thinking and embrace innovation and change wherever it can drive improvement. If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to our Torbay and South Devon Team.

• Working clinically to ensure the safety and quality of the care given to your designated patients, under the indirect supervision of a registered nurse/practitioner
• Undertaking the following, but not restricted to, clinical tasks competently and efficiently:
• Cannulation and Venepuncture
• Conducting ECG’s
• Preparation of equipment for various clinics
• Decontamination of equipment within specific guidelines following procedures
• Provide support to patients as a chaperone during personal and invasive procedures
• Competently taking and interpreting Vital signs on adults
• Able to make appropriate referrals to Adult and Child Safeguarding teams
• Supporting and working with colleagues during the shift
• Liaising with the wider MDT to maintain safety
• Helping to facilitate the development of the service as part of the wider team
• To participate in discussions and projects that will benefit the team, the patients and the ward as a whole
• Working under guidance and in conjunction with the senior nursing team and the Matron
• Following the Trust’s Policies and Protocols to ensure the safety of the department

We work in an integrated way with allied health care professionals within the locality, and are a motivated and caring team to both patients and colleagues.

The team is flexible and promotes a healthy work/home life balance therefore, your package with us includes a lot more than just your pay.

Listed are a few of the additional benefits that are available to you as an employee:

• NHS Pension Scheme
• Childcare at our day nursery
• Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays
• Staff Discounts
• Career development and training opportunities
• Employee Support - Staff have access to a 24-hour helpline

For further details / informal visits contact:
Name:
Mandy Ward

Job title:

Senior Sister/Unit Manager Email address:  Telephone number: