Field Merchandiser

Overview

Hey! We’re Kukoon, and we don’t just sell rugs; we design, curate, and deliver interiors with personality. We move fast, we care deeply about quality and detail, and we believe in giving our people room to grow, challenge, improve, and have fun while doing it.

Role
:
Field Merchandiser to support our Retail Partnerships team.

NB
:
This is a hands-on, field-based role where you’ll spend most of your time on the road, travelling frequently across NI and ROI visiting our retail stockists (EZ Living and Woodie’s stores) to represent Kukoon in-store.

• In-Store Engagement & Sales
  You’ll regularly travel to retail stockists, spending time on the shop floor building trusted relationships with store managers and teams. You’ll understand how Kukoon products are performing in each location, promote new launches, and help teams confidently sell, upsell, and cross-sell. You’ll share insights on sales trends, customer feedback, and growth opportunities with the Retail team.
• Visual Merchandising & Brand Presentation
  You’ll take ownership of Kukoon’s in-store presence, physically setting up, rearranging, and maintaining displays in line with planograms and brand guidelines. This includes lifting and moving rugs, installing POS, refreshing layouts for launches and promotions, and resolving any visual or merchandising issues quickly. You’ll also support new store openings, refits, and promotional periods.
• Stock & Order Coordination
  You’ll monitor display stock levels, coordinate replenishment, and flag risks early. You’ll work closely with retail partners and logistics teams to ensure smooth deliveries and suggest alternatives where needed.
• Reporting & Insights
  After each visit, you’ll complete store reports covering visuals, stock health, and performance. You’ll maintain photo records and share clear, actionable insights with the Retail Business Development Manager to help improve consistency, sales, and execution across all stockists.
• Communication & Admin
  You’ll act as a key link between retail partners and internal teams, keeping trackers, schedules, and records up to date. You’ll follow established processes, maintain SOPs, and escalate any operational or technical issues to keep everything running smoothly.

We want someone who pushes us forward, not someone who just “fits the mould.”

• Excellent communication skills and the ability to build strong relationships with store teams.
• Proactive, adaptable, and hands-on in a fast-paced retail environment.
• Willingness to travel frequently and work hands-on in stores.
• Comfortable lifting and handling rugs and installing displays.
• A visual eye with creative flair and attention to detail.
• Organised, with solid reporting, follow-up, and time management skills.
• Comfortable using Google Workspace, WMS, and internal systems.

• 4 day working week, 6 months per year! Have every Friday off between April and October without using any Annual Leave!
• A fast-paced digital-first company that thrives on continually improving
• Electric Car onsite charging
• Enhanced Maternity Pay
• Generous staff discount - and we mean HUGE!
• Great working culture that values people who work hard, achieve results and like to have a bit of craic doing it

We are Kukooners

At Kukoon, we’re all about creating a workplace where everyone feels welcome and valued. We know that diverse teams bring fresh ideas, different perspectives, and better results. No matter your background or story, we’d love to hear from you. If there’s anything you need during the application process, just let us know.