Food and Beverage Manager

An exciting opportunity has arisen to join the team at one of Cornwall's most loved Tourist attractions!

Food and Beverage Manager

The Directors of Lappa Valley

Working times vary dependant on the operational needs of the company. The role will require regular weekend, bank holiday and occasional evening work.

Responsible for a gross income of £800-900k per annum and associated expenditure.

Responsible for a staff team totalling approximately twenty staff across both front of house and kitchen teams that cover two outlets:
The Engine Shed and The Crib Hut.

Direct reports include the Kitchen Lead and Front of House Lead

1. Leading and managing Lappa Valley’s food and beverage operation, ensuring commercial success.

2. Design and delivery of an exceptional and consistent food and beverage offer that supports the high-quality visitor experience within one of Cornwall’s leading tourist attractions.

3. Manage and develop your team to meet their full potential, involving them in menu development.

4. Achieving and exceeding stretching financial targets, including the effective management of food, energy and wage costs.

5. Manage risk and ensure compliance with food safety regulations while maintaining consistently high standards of cleanliness and presentation.

6. As a departmental head you will be part of a team responsible for the operation of the visitor business and will contribute towards and deliver relevant parts of the Business Plan.

7. Oversee and supervise contractors as necessary.

8. Support events, programming and engagement at Lappa Valley.

The senior management team at Lappa Valley, the wider team of staff, directors and visitors. Suppliers, contractors and partner organisations

• Work with the Kitchen Lead to develop and maintain a high-quality, relevant menu that both meets the needs of and exceeds the expectations of our audience.
• Lead by example in developing a culture of exceptional service – both internal and external - in line with the Lappa Valley values.

• You will create a great environment for your team to work in. Recruiting, inducting, leading, managing and developing talented individuals then coaching and mentoring them to succeed. Setting clear expectations for all roles you will use clear measures to evaluate individual and team performance.
• You will ensure effective communication and teamwork in both The Engine Shed and The Crib Hut.
• You will ensure that all team members have relevant training and development in food hygiene, allergens etc.

Work with the Managing Director – along with your own team - to develop and set stretching but achievable financial targets, both for income and expenditure.

• Seek out opportunities and ideas from your team, the wider Lappa team and visitor feedback to develop new initiatives, input into the events programme and be proactive in maximizing commercial and any partnership opportunities.
• Lead on the development and implementation of project work relevant to F&B as required.

• You will ensure we are compliant with all relevant food safety and health and safety regulations and everything else necessary to retain a 5
  * food hygiene rating.
• You will identify and manage/minimise risk across the food and beverage offer, developing risk assessments as necessary.

Source ingredients and products locally and ethically in line with our Values. Consider energy usage when developing menus.

• Act in accordance with, lead by example and deliver on of the Lappa Valley Employee Handbook.
• Anything else as reasonably requested by the directors.

Full-time, Permanent

£30,000.00-£33,000.00 per year

• Company events
• Company pension
• Free or subsidised travel
• On-site parking

Newquay TR8 5LX
: reliably commute or plan to relocate before starting work (preferred)

Why do you think you would be suitable for this role and what can you bring to the business at Lappa Valley?

• Leading a food and beverage outlet: 5 years (required)