Park Host Coordinator, PTNB

Overview

Lincoln County Parks Department is looking for a new Park Host Coordinator to help recruit, train, schedule, and supervise park hosts across all park locations to ensure that park hosts provide exceptional customer service, maintain park facilities, and contribute to a welcoming and safe environment for visitors. This person will act as the main point of contact for all park hosts, addressing any issues or concerns, and ensuring consistent communication between park management and hosts.

This is a part-time, non-benefited position.

Moonshine Park in Lincoln County

Located on the Central Oregon Coast, Lincoln County has scenic towns and beautiful forests surrounded by rivers and bordered by the Pacific Ocean. Lincoln County maintains 13 parks, including campground and waysides. Most parks and campgrounds are located in the in-land areas of the County, with Waysides providing public access to the beach. Parks range in size from small boat launch/picnic areas to overnight camping and day-use facilities.

• Recruitment & Hiring (in collaboration with Parks Supervisor):
  Develop and implement recruitment strategies to attract qualified Park Hosts.
• Interviews and hiring:
  Conduct interviews and assist in the hiring process.
• Onboarding:
  Ensure all new park hosts complete required onboarding and training.
• Training & Development:
  Develop and coordinate training programs for new and existing Park Hosts, focusing on customer service, park policies, safety procedures, and maintenance tasks.
• Ongoing support for Park Hosts.
• Scheduling & Coordination:
  Create and manage schedules for park hosts, ensuring adequate coverage across all park locations.
• Seasonal adjustments and event-based scheduling.
• Supervision & Support:
  Serve as the primary point of contact for Park Hosts, addressing any concerns, providing guidance, and resolving conflicts.
• Foster a positive and collaborative environment among Park Hosts and between Hosts and park visitors.
• Regular check-ins with Park Hosts to ensure job satisfaction and performance.
• Ensure Park Hosts adhere to all park policies, safety regulations, and customer service standards.
• Maintain accurate records of Park Host hours, performance evaluations, and any incidents or issues.
• Community Engagement / Volunteer Coordination:
  Assist in organizing events that involve Park Hosts and promote community engagement.
• Schedule and manage one-time volunteers for park clean-ups, plantings, and other special events.

• Education:
  
  Associates and/or Professional Certification in fields related to parks, natural resource management, hospitality management, or public administration.
• Experience:
  
  Two-Three years relevant experience in managing a small team.
• License:
  Oregon Driver's License required within 30 days of hire.
• Desirable
  
  Qualifications:
  
  Previous experience in volunteer coordination, customer service, or park management is preferred.
• Knowledge:
  Techniques for managing and resolving conflicts, motivational strategies, performance management practices, basic computer applications (e.g., Microsoft Office), parks, nature, and outdoor recreation.
• Skill or ability:
  Walk up to one mile across uneven terrain, inspire and motivate a team, strong interpersonal and communication skills, work independently and as part of a team, strong organizational skills with attention to detail, handle conflict and resolve issues professionally, and work weekends, holidays, and evenings as needed.

REASONABLE ACCOMMODATIONS

Lincoln County is committed to providing reasonable accommodations as required by the Americans with Disabilities Act (ADA). This job description indicates, in general, the nature and levels of work, knowledge, skills, abilities, and essential functions expected of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

Moonshine Park in Lincoln County

Lincoln County, OR | Official Website

Parks | Lincoln County, OR

For more information or to obtain the full job description, please reach out to jobscoln.or.us

Apply now by clicking the link above!