Crisis Intervention Specialist-Residential; 2nd Shift
Listed on 2026-02-01
-
Social Work
Crisis Counselor, Family Advocacy & Support Services
Overview
The Ion Center for Violence Prevention is a non-profit agency serving 13 Kentucky counties with a mission to provide the best care for people impacted by power-based personal violence and to reduce harm. All services provided to victim-survivors are free and confidential. The Ion Center’s identity shines in prevent
ION, compass
ION, protect
ION, intervent
ION, collaborat
ION, and transformat
ION.
The Ion Center is looking for compassionate individuals to support and serve victim-survivors residing in our Northern Kentucky shelter. Residential Crisis Intervention Specialists play a key role in the services we provide through case management and goal setting, leading group sessions, maintaining facility cleanliness, answering hotline calls, and addressing other needs as they arise. If you want to help make our community safer, enjoy direct service work, and are excited to make a difference, this is the role for you!
The Residential Crisis Intervention Specialist (2nd Shift) works 4 days each week from either 12pm-10pm or 1pm-11pm. The scheduled days would either be Sunday-Wednesday or Wednesday-Saturday, based on the needs of the agency.
JOB SUMMARY:
Under the supervision of the Site and Program Management, provides full range of crisis intervention and case management services to primary and secondary survivors of crime, with a special focus on victims of partner violence, sexual violence, and stalking, assisting victims to work towards safety and self-sufficiency.
- Maintain client confidentiality
- Field crisis hotline calls, texts, and chat.
- Assess and identify client needs.
- Provide and connect clients with community resources.
- Assist clients with completing agency paperwork.
- Aide clients in developing safety plans.
- Provide trauma informed individual/ family and or group counseling.
- Educate survivors on topics relevant to partner violence, sexual violence, and stalking.
- Identify client individual goals relevant to benefits, childcare, education, budget, and housing needs.
- Transport clients to meet goals.
- Provide support for clients as they navigate the legal system, including accompanying clients to court, educate on legal system, assisting clients on filing protection orders.
- Support Ion Center in providing essential services to victims, including hospital advocacy on call, hotline, and emergency shelter.
- Collaborate with community partners, law enforcement, medical staff, and social service agencies.
- Assist clients with crime victim compensation.
- Maintain client files and documentation.
- Attend related meetings and trainings.
- Report stats for funders.
- Accept and disseminate donations.
- Contribute to a clean, healthy, and trauma informed work environment.
- Collaborate as a team across agency sites.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
- Knowledge and skills at a level typically acquired through obtaining a degree from an accredited college/university; or high school diploma or equivalent and one to two years related experience.
- Knowledge of Trauma Informed Care.
- Ability to work under highly stressful, crisis-oriented situations.
- Ability to handle sensitive information and maintain a high level of confidentiality.
- Outstanding empathetic and listening skills.
- Professional oral and written communication skills.
- Ability to work independently and collaborate on a team.
- Excellent problem solving and decision-making skills.
- Complete trainings for funding requirements and knowledge building.
- Must be a minimum age of 18.
- Speaking, seeing, hearing, standing, writing, walking, including climbing steps, carry, pull, lift, stoop, kneel
- Using related office equipment keyboard and monitor, camera, copier, fax, phones, etc.
- This position may involve exposure to infectious diseases and stressful situations.
The Ion Center offers generous time-off, medical benefits (including FSA/HSA), dental, and vision benefits, 403(b), employee assistance program, discounted pet insurance, paid parental leave, free meals, and more! This is an hourly position with a pay range of $20-$21/hour determined by education and experience.
It is the policy of The Ion Center for Violence Prevention to provide Equal Employment Opportunity and individual growth opportunities to all applicants and employees in accordance with all applicable Federal and State laws and executive orders. State law requires a criminal record check as a condition of employment for all positions. This organization participates in E-Verify.
#J-18808-Ljbffr(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).