Customer Service Representative - Newport Clinic

Customer Service Representative - Newport Clinic

Apply for the Customer Service Representative - Newport Clinic role at Arisa Health
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Arisa Health is seeking a Customer Service Representative in our Newport location. A high school diploma or equivalent is required. An associate’s degree is preferred. Two years of experience in a related field is required. The position will involve scheduling appointments on behalf of therapists, creating and running reports in internet sites and Microsoft Excel, and providing information directly to current and potential clients of Arisa Health.

As part of the Arisa Health service delivery system, the scheduler will provide an interactive, welcoming response to all inquiries for service by engaging clients in a supportive, non-judgmental way.

Responsibilities:

• Accurate and complete data collection to prepare and maintain client records.
• Accurate maintenance of fee agreements, updating eligibility, and ensuring that needed pre-certifications and authorizations are in place.
• Scheduling appointments, running reports, and providing information to clients.

Work Hours: Full time, Monday - Friday, 8:00 a.m.

- 5:00 p.m.

What We Offer Our Team Members:

• A mission-driven company dedicated to transforming communities one life at a time.
• A comprehensive benefits package that includes Medical/Dental/Vision, 401(k)/Roth plan with matching, and Healthcare Savings Accounts.
• Ongoing training throughout your employment.
• Paid Time Off and holidays throughout the year to recharge.
• Company-sponsored Whole Health programs designed to recharge our teams.

Seniority level: Entry level

Employment type: Full-time

Job function: Other

Industries: Health, Wellness & Fitness

Arisa Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability.

Arisa Health aspires to lead with exceptional care that nurtures health and well-being for all by promoting an environment that is welcoming, equitable, inclusive, and diverse. We desire a workforce that represents the communities we serve. As such, we aim to make a difference by building a trustworthy culture that advances opportunities for growth while also encouraging excellence, innovation, and collaboration.

At Arisa Health, we endeavor to work and live with passion as we strive to transform community’s one life at a time.