Supervisor; Solicitor​/CILEX Lawyer - Motor Injury

Supervisor (Solicitor / CILEX Lawyer) - Motor Injury

Final date to receive applications: 28 November 2025

Department: CSG - Casualty (EL/PL / Complex Injury / Disease / Fraud / Motor Injury / Vehicle Hire and Damage)

Employment Type: Permanent

Location: Newport

DAC Beachcroft is looking to appoint a Supervisor to join our National Motor Injury team to support our Training Team.

The Motor Injury team has a dedicated Training team to provide a full service support network to our new joiners to provide consistency and support ongoing development. The training team deals with a variety of Motor injury claims from Pre litigation, MOJ, Infant Approvals, OIC, Small track to fast track.

The team has a progressive approach and a market leading reputation for not simply tackling the claims themselves from a litigation perspective, but also for tracking and analysing behaviours and trends with a view to providing insurers with bespoke strategies and changing market behaviours.

Direct Supervision and Management of a team of handlers who will have responsibility for volume pre litigated and litigated cases.

Through effective supervision and support of lawyers, to be accountable & responsible for the following:

• Technical supervision of claims
• Delivery of Day one training and ongoing training in line with Motor Injury induction process.
• All interim and performance reviews, including probation reviews
• Absence management
• Cascading and communicating information
• Motivating and engaging the team, as well as overseeing their well‑being
• Ensuring files are run pro‑actively and effectively to conclusion by the relevant lawyer, with appropriate SLA and deadlines met
• Ensuring that lawyers carry out work effectively to meet the needs of the clients and the commercial requirements of the firm
• Ensuring any emerging risk or compliance issues that are raised by lawyers within a case are addressed and managed in conjunction with the Team Partner in the first instance
• Effective allocation of work amongst the team to meet the skills and technical knowledge of the individual whilst ensuring work is carried out profitably for the firm and client
• Raising and dealing with any complaint or any escalated risk or compliance issues appropriately

In addition the successful candidate will be responsible for the following:

• Act as a point of contact for clients, demonstrating a level of knowledge and skill commensurate with experience. Support marketing and business development activity within the team (e.g. attending marketing events, client training, clinics and shadowing days).
• Handle a caseload of pre-litigated & litigated injury claims and achieve measures.
• Maintain an awareness of the firm's strategies and plans.
• Maintain and develop technical knowledge through attendance at training sessions and reading appropriate publications.
• You will be required to handle confidential information in line with the firm's data security protocols.

• A qualified Solicitor or CILEX Lawyer with the ability to conduct litigation
• Have demonstrable experience of handling a caseload which includes personal injury, credit hire or similar case types.
• A high level of personal compliance with client SLAs, protocols and KPIs
• Good people management skills including the ability to motivate, coach and mentor team members at all levels
• IT skills - Be IT literate with a good working knowledge of Excel and Word.
• Prioritisation & Organisation skills – A strong ability to organise their own time, identify priority tasks and know when to ask for help.
• Analytical skills – The ability to critically look at factual evidence, identify what is not right/out of the ordinary.
• Commercial sense – The ability to know the principle or law but also know when is it worth pursuing it.
• Interpersonal skills – The ability to get on with a team, speak to a customer on the phone and meet a client.
• Resilience – The ability to stand their ground in a telephone negotiation and to receive feedback. In addition the ability to be resilient and manage own caseload with competing demands of the team.
• Be a positive and approachable role model
• Aptitude to learn – The ability to retain…