Retail & Concessions Supervisor

Job Details

Working Title
:
Retail & Concessions Supervisor 00499

Role Title
:
Food Service Technician III

Position Number
: 00499

FLSA
:
Non Exempt

Appointment Type
:
Full Time

Type of Posting
:
General Public

Is Sensitive Position?:
No

Designated Personnel
:
Yes

Responsible Employee
:
This position is designated as a “responsible employee” who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty.

If Designated Personnel, please paste statement
:
This position is a “designated position” meaning this position could potentially be required to work (depending on the event) during an emergency closing.

Statement of Economic Interest
:
No

Is this a restricted position subject to availability of funding? Yes

If Restricted Position, please paste statement
:
This is a restricted position subject to availability of funding.

Departmental Objective
:
In support of Christopher Newport University’s mission, the mission of CNU Dining Services is to provide CNU students with the highest quality in food and dining experiences. In doing so, we are committed to providing fast and customer-friendly services and to provide clean and positive atmospheres throughout the Dining Services operations. Other important components of our mission are to create and cultivate an inclusive environment that helps support places on campus, beyond the classrooms, where intellectual inquiry may occur and in which social and civic values are fostered.

The mission further extends to providing for meaningful, pleasant, and memorable dining experiences, including special theme meals dining events, in support of inclusivity and other civic values of CNU, as well as that add to the quality of the cultural life of the CNU community and the Commonwealth, as welcoming gathering places for students, faculty, staff and guests. In addition, Dining Services aspires to provide high levels of excellence and professionalism in rendering superior customer-focused services to students, faculty, staff, guests, and visitors of the University, with close attention to detail and with a caring and concerned approach, targeted at delivering outstanding results in serving customer needs and achieving high levels of customer satisfaction.

Purpose of the Position
:
The purpose of this position is to assist the manager and assistant manager in running a highly successful coffee/sandwich café that provides quality food to its customers in a timely manner while making sure all health standards set by the State of Virginia, and locally the City of Newport News, are met and surpassed. In addition, this position will assist management and supervise with minimal oversight for any and all sport concession events/outside field rentals/miscellaneous non-sporting events in the several different concessions locations across the Christopher Newport campus.

• Ability to understand and abide by health codes
• Excellent customer service skills
• Ability to make quick and competent decisions without manager approval
• Ability to understand inventory management to keep food costs within department guidelines
• Ability to reconcile daily deposits with a high level of accuracy
• Ability to multitask during the many events that are happening simultaneously
• Skilled in the use of spreadsheets and word processing
• Ability to work evenings and weekends

Education
:
High school diploma or equivalent education/experience that equates to a high school diploma

Experience
:
Experience working in the food service industry, Supervisory experience

• Cash handling experience
• Experience using spreadsheet and word processing software
• Previous food service experience working in college/university setting
• Previous concessions experience
• Previous experience working in an upscale coffee and/or sandwich café

Starting at $32,672, Commensurate with Education and Experience

CNU offers a comprehensive benefits package to include retirement plans, medical, dental, vision, and a variety of other…