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Experienced FOH MorningDay Manager

Job in Newport News, Virginia, 23600, USA
Listing for: Chick-fil-A Yoder Plaza
Full Time position
Listed on 2026-02-01
Job specializations:
  • Restaurant/Food Service
    Server/Wait Staff, Food & Beverage
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Benefits

  • 401(k)
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Training & development
Job Summary

We are seeking an experienced and dynamic Front of House Morning/Day Manager to join our team. The ideal candidate will be responsible for overseeing the front of house operations, ensuring exceptional customer service, and leading a team of front of house staff. This role requires strong leadership, communication, and organizational skills.

Key Responsibilities
  • Team Leadership:
    Recruit, train, and mentor front of house staff to ensure a high level of performance and customer service.
  • Customer

    Experience:

    Ensure an outstanding guest experience by maintaining a welcoming and efficient environment.
  • Operations Management:
    Oversee daily FOH operations, including order accuracy.
  • Communication:
    Serve as the main point of contact between the FOH team and the kitchen, ensuring smooth communication and service flow.
  • Problem Solving:
    Address and resolve customer complaints and service issues promptly and effectively.
  • Inventory and Supplies:
    Manage FOH inventory and supplies, ensuring that all necessary items are stocked and in good condition.
  • Performance Monitoring:
    Monitor staff performance and provide constructive feedback to enhance service quality.
  • Compliance:
    Ensure compliance with health and safety regulations and company policies.
Qualifications
  • Must have 5am – 6pm availability, including weekends.
  • Proven experience in a FOH leadership role in a high-volume, fast paced restaurant environment.
  • Strong interpersonal and communication skills.
  • Ability to lead and motivate a diverse team.
  • Excellent problem‑solving skills and attention to detail.
  • Knowledge of food and beverage operations is a plus.
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