Assistant Property Manager

Assistant Property Manager

Under the supervision of the Property Manager, the Assistant Property Manager is responsible for assisting in all areas defined as part of the Property Manager job description. Primary responsibilities include ensuring that the community generates satisfactory cash flow and that the property is maintained in accordance with Drucker + Falk standards, thereby assuring customer satisfaction.

Duties are performed following company procedures and in accordance with EHO and EEO regulations and guidelines. Perform additional duties as assigned.

• In the absence of the Property Manager, the APM is in charge of the office and becomes responsible for all monies pertaining to the community, ensuring daily bank deposits are made.
• Show apartments and process applications for prospective residents.
• Handle and coordinate all details of move‑ins and move‑outs.
• Prepare and maintain resident files according to company policies.
• Initiate the lease renewal process and forward completed packets to the Property Manager for approval.
• Process maintenance service requests.
• Actively participate in maintaining good resident relations in the community.
• Prepare weekly traffic/renewal status reports.
• Keep the advertising and website file up to date.
• Cooperate with other departments within the company.
• Handle any other special assignments given by the Property Manager or Regional Property Manager.
• Perform Outreach Marketing as directed by the Property Manager/Regional Property Manager.
• Follow‑up on prospective rental leads or visitors.
• Process Accounts Payable and Accounts Receivable as instructed.
• Perform other duties as assigned.
• Manage people: involve staff in planning, decision‑making, facilitating, and continuous improvement; provide regular performance feedback; develop subordinates' skills and encourage growth; solicit and apply customer feedback (internal and external).

• Must have one or more of the following: a 4‑year degree, a 2‑year Associate’s degree, or 2 years of work experience in retail sales or customer‑related service.
• Professional appearance.
• Detail‑oriented individual with excellent interpersonal skills.
• Knowledge of apartment rental and collection practices.
• Excellent customer service, sales, and marketing skills.
• Organizational and multi‑tasking skills.
• Ability to work well with others and independently.
• Strong written and verbal communication skills.
• Yardi expertise preferred.

Current driver’s license. ARM or CAM preferred.

Knowledge of residential property management.

Outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401(k) participation.

Equal Opportunity Employer. Drug‑Free Workplace.