Production Manager

Newport News - Plant
5500 Chestnut Avenue
Newport News, VA 23605, USA

The Production Manager is responsible for overseeing the daily operations of milk processing from raw receiving to packaging of finished goods. This role ensures all activities are conducted efficiently, safely, and in compliance with food safety regulations. The manager will lead 3 production shifts on a 24‑hour operation. Focus on optimization of processes and procedures to maintain and improve efficiency. This role also will focus on product quality and plant sanitation through collaboration with other departments such as quality assurance, maintenance, and shipping and receiving.

• Ensure production efficiencies are met while maintaining high standards of quality and safety.
• Monitors and supports execution of production schedules.
• Identifies issues in day‑to‑day activities and creates resolution while effectively communicating to relevant stakeholders.
• Foster a culture of continuous improvement and teamwork.
• Assists and addresses staffing needs and ensure proper manpower allocation.
• Maintain up‑to‑date knowledge of dairy processing technologies and innovations.
• Leading and engaging employees in focused business and process improvement initiatives.
• Promoting a sense of urgency during production runs and addressing machine downtime promptly.
• Enforce safety protocols, Personal Protective Equipment (PPE) policies, Good Manufacturing Policies (GMP), safety regulations, and plant documentation standards.
• Ensure all products meet food safety and quality specifications.
• Ability to identify, implement, and sustain Key Process Indicators (KPI’s)
• Assist operators in achieving throughput by sharing data associated to KPIs.
• Identify root causes of underperformance and address issues effectively.
• Manage time and attendance records for production staff and arrange shift coverage when approving time off.
• Other duties may be assigned.

• At least 3 years or more of food manufacturing operational leadership experience.
• At least 3 years of experience in manufacturing and environments that use continuous improvement tools in the areas of lean manufacturing and statistics.
• High School Diploma or GED.
• Experience in dairy processing technologies and food safety standards preferred.
• SAP experience preferred.

• Communication
• Communicate clearly and effectively through multiple channels – oral, written, visual, and non‑verbal – ensuring our messages are understood and delivered appropriately, whether in‑person or digitally.
• Accountability
• Take responsibility for actions and anticipate challenges before they arise.
• Solve problems both within and outside of departments, proactively addressing issues as they occur.
• Customer Focused
• Prioritize understanding and meeting both internal and external customer needs.
• Ensure high levels of satisfaction and loyalty by anticipating customer requirements and striving for exceptional service.
• Initiative
• Proactive in identifying opportunities and addressing potential threats.
• Act independently and decisively, rather than waiting for situations to demand action.
• Problem‑Solving
• Possess the ability to identify and address complex issues with minimal guidance.
• Skilled at analyzing challenges and finding practical, effective solutions.
• Take responsibility for deliverables while also supporting others to ensure that collective goals are met.
• Able to work harmoniously with others toward a common goal, recognizing and valuing each person’s contributions, is fundamental to successful collaboration.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel;

reach with hands and arms; and talk and hear. The employee is frequently required to stand and walk. The employee must be able to reach, bend, extend, and lift 50‑60 pounds.

• The…