Commercial Parts Pro Store

Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth. Partners with GM to manage Team Members. Requires expert knowledge of automotive systems and parts, with the ability to source from special order, FDO, second source, etc., and to direct drivers to ensure timely and accurate delivery.

Full‑time position.

• Maintain commercial customer relationships
• Provide GAS2 selling experience for commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for Team Members
• Collaborate with GM on coaching and developmental needs for Team Members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second‑source suppliers

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project and product quality recommendation ability
• Ability to source from numerous places including special order, FDO, second source, etc.
• Advanced selling skills for commercial customers
• Ability to multi-task and remain organized

• Working knowledge of automotive systems, including diagnostic ability for engine, suspension, brakes, electronic, exhaust, etc.
• English communication (Spanish a plus); effective relationship building with customers, peers and management
• Reading and interpreting safety rules, operating instructions, parts catalogs and procedure manuals; ability to write simple correspondence
• Understanding and executing instructions in written, oral, or diagram form
• Successfully completing the Parts Knowledge Assessment
• Using basic mathematics accurately (add, subtract, multiply, divide in all units of measure)
• Using Microsoft Word and Excel effectively
• Strong organizational skills
• Understanding commercial profitability concepts, including competition, market opportunities and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific customers)
• Availability to work an assortment of days, evenings and weekends as needed

A minimum of 3 years of prior automotive parts experience preferred.

Proven sales ability with past experience in fulfillment of customer transactions.

Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.

High school diploma or GED.

ASE Certification Preferred, but not required.

The position requires walking or standing for the majority of the shift; frequent lifting of up to 50 pounds and occasional lifting up to 100 pounds. Hand use, reaching, climbing, stooping, kneeling, crouching, and crawling may be required. Specific vision requirements include close, distance, color, depth perception, and the ability to adjust focus.

Employees normally work indoors, but may be exposed to outdoor weather conditions when installing batteries or wiper blades. Exposure to moving mechanical parts, high or precarious places, toxic or caustic chemicals, electrical shock risk, explosives, vibration, and moderate noise levels may occur.

Position is eligible for sales commission based on individual or store performance.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status or basis of disability, or any other federal, state or local protected class.