Senior Strategic Operations and Enablement Manager - Real Estate and Facilities

** Job Posting:
** Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries:
Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.##

Job title:

Senior Strategic Operations and Enablement Manager - Real Estate and Facilities##
** Role summary
** The Senior Strategic Operations and Enablement Manager is a department-focused role who partners closely with the Real Estate and Facilities Management leadership team to drive alignment, execution, and measurable business impact across Ferguson. This role serves as a central connector across functions – translating strategy into action, enabling leaders to focus on what matters most, and ensuring initiatives scale effectively as Ferguson continues its growth trajectory.

Operating at the intersection of strategy, operations, communication, and analytics, this role brings structure to complexity, connects teams to shared priorities, and reinforces the Ferguson Way through disciplined execution, collaboration, and continuous improvement.

Location:

Newport News, VA at our Headquarters location. We would consider Remote for the right individual outside of the area.##
** Key responsibilities
**** Enterprise Strategy & Leadership Enablement
*** Act as a strategic partner and extension of leadership, supporting enterprise priorities tied to growth, operational efficiency, and customer impact.
* Translate leadership direction into clear, actionable initiatives with defined owners, timelines, and outcomes.
* Coordinate strategic planning cycles, roadmap reviews, Leadership Offsites, and executive operating rhythms.
* Ensure leadership alignment by tracking decisions, commitments, and follow-through across functions.
** Cross-Functional Integration & Operational Excellence
*** Serve as a central “hub” connecting Real Estate, Design, Project Management, Facilities Management, and Real Estate Operations supporting coordination, timing and clarity across teams while preserving functional ownership and accountability within each service line.
* Identify gaps, redundancies, or friction points across workflows and proactively facilitate solutions in partnership with functional leaders to improve speed, clarity and scalability.
* Own enterprise documentation standards, shared materials, and knowledge management to support consistency and repeatability.
* Anticipate risks and execution challenges, elevating issues with fact-based recommendations.
** Value Creation, Metrics & Performance Management
*** Create and maintain enterprise-level scorecards, rollups and executive-ready reporting that tracks progress against enterprise priorities, financial impact, and operational critical metrics – partnering with functional data and analytics teams across service lines as source-of-truth owners.
* Provide concise, leadership-ready insights that support decision-making and resource allocation.
* Ensure initiatives deliver measurable value aligned to Ferguson’s financial, operational, and customer objectives.
* Synthesize complex information into clear narratives that demonstrate impact and reinforce accountability.
** Executive Communication, Engagement & Brand
*** Lead development of leadership-level presentations, partner updates, and enterprise communications.
* Shape a cohesive internal brand and storytelling approach that clearly communicates purpose, progress, and impact.
* Plan and…