VTC/IPTV/AV Facilitator/Operator
Listed on 2026-01-30
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IT/Tech
Technical Support, IT Support, HelpDesk/Support, Systems Engineer
Overview
Digital Consultants is seeking a VTC/IPTV/AV Facilitator/Operator for the US Army T2
COM VTC/AV Support Services. The Facilitator/Operator will facilitate and operate VTC/IPTV/AV conferences, manage pre-session AV checks, recording integration, and respond to customer requests regarding VTC/IPTV/AV issues.
- Start and power off VTC/IPTV/AV equipment for sessions; conduct audio-visual checks prior to each conference; serve as primary VTC/IPTV/AV equipment operator for VTC conferences and other collaborative meetings.
- Coordinate and implement recording and teleconferencing into sessions as required.
- Serve as initial responder to customer requests regarding VTC/IPTV/AV problems or issues.
- Create daily calendars/schedules for events requiring facilitation based on customer input from the Conference Room Scheduler or other sources; provide schedules to Bridge Operators, Facilitators, and Maintenance Team for planning.
- Build facilitator schedule based on customer requests provided by CRS from designated customers for VTC/IPTV/AV requests; coordinate facilitator and maintenance schedule.
- Clearance:
Secret - Certifications:
IAT Level I - Proficient with Microsoft 365 applications (MS Teams, Outlook, Word, Excel, PowerPoint, SharePoint, Visio) or equivalents
- One year of AV experience
- One year of helpdesk experience
- High School Diploma or greater
Digital Consultants is committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age, disability, Veterans status, or any other protected characteristic. We provide reasonable accommodations to individuals who need assistance during any part of the employment process. If you need assistance navigating Digital Consultants job openings or applying for a position, please contact or call .
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