Medical Assistant - Gastroenterology Specialists

Medical Assistant - Gastroenterology Specialists Location

Newport News, Virginia

$18.00 – $21.00 per hour

The Medical Assistant is responsible for a variety of patient care, technical, and clerical related functions under the direct supervision of the physician and practice manager. The role maintains clinic patient flow by assisting members of the patient care team and providing a wide range of health care services while supporting quality and safe care. The assistant may float to other practices within the region to support operational needs.

• Maintain excellent clinical competency by adhering to the standard clinical expectations for Riverside Medical Group; update, verify, and maintain patient records; interview patients and confirm purpose of visit; prepare patients for examination by obtaining vital signs; prepare and sanitize exam rooms before and after patient appointments; administer medications and vaccines under the supervision of a physician; assist with processing prescription refill requests;
  
  maintain medical inventory of supplies; keep exam rooms stocked; ensure compliance with healthcare regulations, HIPAA, and OSHA; complete required competencies and education to maintain skill level to provide safe patient care.
• Act as a liaison between physician and patient; provide support and comfort to patients and families during clinic visits and procedures; demonstrate excellent customer service, including timely patient response and follow-up by phone and electronic means; manage patient expectations with clear explanations; effectively manage providers’ patient schedules; assist patients with appointment booking, referrals, and necessary information; assist with patient education per protocol and direct provider instruction.
• Exhibit knowledge of lab procedures, including specimen collection, phlebotomy, point-of-care testing, and use of ABN’s; properly process, package, and send specimens to the correct laboratory; obtain preauthorization when needed; manage point-of-care logs and document testing accurately in the electronic health record.
• Follow insurance carrier guidelines and Medicare regulations; maintain a working knowledge of ICD‑9 and CPT coding; obtain prior authorizations; schedule tests and specialist visits within network limitations.
• Support productivity goals to maximize use of facility resources; assist in meeting quality measures for the organization.

• High School Diploma or GED (Required)
• Program Graduate, Medical Assistant (Required)

• 1 year clinical experience (Preferred)

• Certified Medical Assistant (CMA) – American Association of Medical Assistants (AAMA) upon hire (Required)
• CPR/BLS Certification – American Heart Association / American Red Cross / American Safety and Health Institute (AHA/ARC) upon hire (Required)
• CCMA – National Health career Association (NHA) upon hire (Required)
• Registered Medical Assistant (RMA) – American Medical Technologists (AMT) upon hire (Required)
• Medical Assistant – National Center for Competency Testing (NCCT) upon hire (Required)
• Medical Assistant (MA) – American Registry of Medical Assistants (ARMA) upon hire (Required)

Entry level

Part‑time

Health Care Provider

Hospitals and Health Care

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