House Manager; Filling One Position

Overview

Working Title: House Manager (Filling More Than One Position)

Role

Title:

Administrative Office Specialist III

Position Number: H-286

FLSA: Non Exempt

Appointment Type: Part Time

Type Of Posting: General Public

Is Sensitive Position? No

Designated Personnel: Yes

Responsible Employee: This position is designated as a “responsible employee” who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty.

If Designated Personnel, Please Paste Statement: This position is a “designated position” meaning this position could potentially be required to work (depending on the event) during an emergency closing.

Statement Of Economic Interest: No

Is this a restricted position subject to availability of funding? No

Departmental Objective: To enhance and enrich the cultural development and awareness of the University and greater region by offering superior performing arts experiences delivered with the highest level of service.

This position will support the Ferguson Center by being responsible for the smooth operations of the lobby and audience seating area during events held at the facility. House Managers are to provide and enforce excellent customer service by creating a welcoming environment, overseeing all patron and staff safety and well-being from arrival through departure post-event. Additionally, this position will assist the Patron Services Manager in the supervision of student and volunteer staff and also support to the Ticket Office as needed.

• Excellent oral, written and organizational skills
• Excellent cash handling skills
• Excellent computer skills
• Good interpersonal skills; ability to manage and work effectively with people
• Ability to coordinate multiple tasks simultaneously, solve problems and make decisions
• Ability to operate calmly under pressure and be adaptable to any situation
• Ability to work potentially long, irregular hours including weekends for an extended period as dictated by events schedule

Education, Experience, Licensure, Certification Required :

• High school graduate or equivalent education/experience that equates to a high school diploma

• Experience in a customer service environment
• Experience with word processing and spreadsheet software
• Experience in event management, front of house and/or ticket office operations
• Experience working at a performing arts center
• Experience working in hospitality
• Experience supervising others

• College coursework in the fine and performing arts

19013

Starting at $15.71/hour, Commensurate with Education and Experience.

• This is an HOURLY position and does NOT entitle the incumbent to Commonwealth of Virginia benefits and is limited to 1500 hours in a 365-day period
• Selected candidate will be required to attend a 2-Day New Employee Orientation Program
• Ability to work potentially long, irregular hours including weekends for an extended period as dictated by events schedule

Is this position telework eligible? No

• Essential:
  Marginal for Heavy Lifting, Pushing/Pulling, Standing, Climbing (described as Marginal in many categories)
• This position requires a person to be on their feet for long periods of time during events, including standing, excessive walking, navigating stairs and inclines. You will assist with lobby setup and breakdown (moving boxes, folding tables, chairs, signage and stanchions; weight range 20–50 lbs).

Posting Date: 12/17/2025

Closing Date: 01/22/2026

Open Until Filled: No

Special Instructions To Applicants: CNU will only accept online applications through the jobs.cnu.edu website. Online applications must be received by midnight on the closing date indicated in a job announcement. Faxed, emailed, hand-delivered or mailed applications and attachments will NOT be accepted. Applicants are welcome to complete an online application by using computers located in the Office of Human Resources. Address: CNU North –…